01
WHY EX MATTERS IN
BANKING
04
ARE BANKS TRYING TO
IMPROVE EX?
02
THE CURRENT PROBLEM
WITH EX IN BANKING
05
STEPS BANKS CAN TAKE
TO HAVE BETTER EX
03
DO BANKS RECOGNIZE
THE PROBLEM
06
HOW A SOFTWARE
PROVIDER CAN HELP
T
A
B
L
E
O
F
C
O
N
T
E
N
T
S
E
M
P
L
O
Y
E
E
E
X
P
E
R
I
E
N
C
E
I
N
B
A
N
K
I
N
G
W H I T E P A P E R
