02.
The rising competition from Digital banks:
Needs for digital transformation that allow
omnichannel customer experience
The evolving Customer expectations:
The Bank should be open to its ecosystem to
meet the rising demand of services
Upskilling existing resources:
Trade - off between maintaining skills on in -
house solutions and renewing their systems
in favor of market solutions, while current
resources are retiring
Strategic challenges
Overview
/ Business
Challenges
Solution Description
Achievements
Replacing outdated legacy system:
Choice of a modern account management
solution, in order to remain compatible with
current and upcoming versions of IBM Z
The increasing importance of security:
The Bank had to ensure to its clients that
their transactions are secure and their data
is safe.
Centralization and mutualization:
The bank was looking for a single solution
for the entire Group and its multiple
subsidiaries
Operational Challenges
Business
Challenges
