Case Studies

Case Study - Clinigen Limited

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architecture to support its operations and meet demand. But due to the complex nature of the Oracle EBS implementation, Clinigen sought a partner with expertise in this area to guide the project with minimal risk and downtime. "We were first introduced to Navisite through Clinigen's acquisition of IDIS," said Parker. "Navisite was managing their Oracle EBS deployment and given the team's level of Oracle and AWS expertise, it was a natural fit to have them take on our Oracle EBS implementation." Navisite's cloud experts helped Clinigen successfully develop, pilot, test and implement its Oracle EBS database and applications in Amazon Elastic Compute Cloud (Amazon EC2). Navisite also implemented Oracle Business Intelligence Enterprise Edition (OBIEE) as an Amazon Relational Database Service (Amazon RDS) with the associated applications deployed as Amazon EC2 instances. Following the migration, Clinigen tapped Navisite to become its hosting services partner, providing ongoing managed services for the company's AWS environment as well as for the database running Oracle EBS. "Navisite does everything f rom inf rastructure management and support, to 'keep the lights on' activities, including backup and recovery and deployment of new functionality and updates," noted Parker. "Working with Navisite is a genuine partnership. Their team has a solid understanding of our Oracle environment and support us in modernizing our IT services." Continuous Cloud Optimization Parker noted that one of the defining characteristics of Clinigen's engagement with Navisite is the team's focus on continuous service improvement. "Navisite continually looks for opportunities to improve our inf rastructure, processes and costs on the cloud, which f rees my team to focus on projects that will advance the business." As part of its AWS Cloud Optimization (ACO) Service, Navisite's FinOps experts work closely with Clinigen to continually optimize the company's Oracle EBS environment to support the optimal use of resources and meet the needs of existing and changing services over time. Automation of Critical Changes Another area of complexity that needed to be addressed was the process by which Clinigen updates and ref reshes its development, testing and production environments supporting both Oracle EBS and Clinigen Direct. Because the two systems work in concert, the challenge became keeping up with the rapid rate of change while ensuring the systems, along with lower-level development and testing environments, all remain in sync and compatible. "Any time we make a change to either Clinigen Direct or Oracle EBS, we have to clone the new production environment and then ref resh all underlying development and testing environments to mirror it, so new code is always being tested against production conditions," said Parker. Historically, the ref resh process was done manually, taking on average three business days per live environment. With a release cycle of four-to-six weeks, this manual process was not only resulting in disruptive downtime, but also delaying the development and testing phases. Clinigen turned to Navisite to automate the entire ref resh cycle, which would not only accelerate the implementation of changes, but eliminate the potential for human error associated with the highly manual, days-long process. 1-855-739-3227 | Andy Parker Vice President of IT Clinigen Limited With the automation Navisite has introduced, we've been able to deliver new enhancements into production much faster." "

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