Using TELUS Health
Virtual Care, she
speaks to a nurse
practitioner, who
renews her
prescription.
The nurse
practitioner
immediately
sends the
prescription to
Samara's
pharmacist,
Vincent.
The prescription is
added to Vincent's Kroll
system for processing.
Samara logs into her
PharmaConnect app to request
a refill to be delivered to her.
Samara schedules a virtual consultation
with Vincent via Kroll's online booking
tool to discuss her father's medications.
Samara receives an
automated reminder
of her upcoming
consultation.
Vincent meets with Samara and her father by
video, reviews the father's medications, and sends
diet tips to help manage his diabetes.
Meet Samara.
She's a single mom living with
two kids and her elderly father.
Samara's running low on
medication and does not
have a family doctor.
