Pharmacy

Improve Patient Engagement

Issue link: https://read.uberflip.com/i/1469191

Contents of this Issue

Navigation

Page 1 of 1

THS4092-03-2022 Barry and his team started promoting the PharmaConnect service to their patient base in October 2019 and within a few months, 134 patients signed up for the service. He has since experienced an estimated decrease of 5-10% in phone calls. "It seems small but we field many calls over an 8-hour period, so it can amount of a lot of time saved." These time savings free Barry and his team to focus on other patient services. There's no doubt that the younger residents in Barry's community adopted the app quickly, but his senior patients are also using it with the help of family members or caregivers. The benefits are undeniable: • Order refills right from a mobile device or computer • Submit a new prescription directly to your pharmacy • Book and manage your appointments for vaccinations, consultations and more • View the status of all your orders in real time • Get notified by email and/or text when your prescription is ready • Stay organized with a clear and detailed prescription history • Manage medications for your entire family, even your dog - all in one place • Allow a caregiver to manage your prescriptions for you.Patients can submit a picture of their prescription through their PharmaConnect account • Patients can submit a picture of their prescription through their PharmaConnect account Contact us to see how PharmaConnect can help your pharmacy 1-800-263-5876 option 2 Sources: 1 https://www.emarketer.com/content/canada-ecommerce-will-continue-boosted-by-necessity Setting up PharmaConnect was fast and easy – for both my team and for our patients. Our team benefits from a streamlined prescription workflow, and our patients gain the convenience of having prescription details right at their fingertips. COVID-19 has further changed the face of the pharmacy making things busier than ever and making PharmaConnect more useful than ever!

Articles in this issue

Links on this page

view archives of Pharmacy - Improve Patient Engagement