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Workforce Solutions Buyer Survey: Initial Findings Global | May 10, 2022
3
Do you have responsibilities (e.g., setting strategy/policy,
authorizing spend, selecting or managing suppliers, managing
contingent workers, overseeing a talent acquisition program) for
any of the following?
Note: Those noting they were responsible for neither their company's CW
program nor their RPO program were removed from the survey.
RPO = Recruitment Process Outsourcing
Which of the following workforce solutions functions do you
manage? (Select all that apply)
Initial findings - Global
Response %
My company's contingent workforce program (can
include temporary agency workers, independent
contractors, VMS or MSP)
80%
Both my company's contingent workforce program and
RPO program
20%
N = 123
Response %
Management of staffing agency suppliers via a third-
party Managed Service Provider (MSP)
66%
Engagement of independent contractors and/or
freelancers
60%
Management of staffing agency suppliers directly
without an MSP
59%
Hiring of regular/permanent employees using a
Recruitment Process Outsourcing (RPO) provider
13%
Hiring of regular/permanent employees using internal
staff
11%
Other 15%
N = 123
Which department does your role report to?
Response %
Procurement 46%
Human Resources 41%
Finance 5%
General Management/Operations 4%
IT/Tech/Engineering 2%
Other 2%
N = 122
At your company, which department owns the contingent
workforce program? (Or asked another way, to what
department does the CW Program Manager report?)
Response %
Human Resources 52%
Procurement 36%
General Management/Operations 3%
IT/Tech/Engineering 1%
Other 7%
We don't have such a program 3%
N = 120
