Issue link: https://read.uberflip.com/i/1477447
Appendix 3: Support Information Employee Engagement Employee engagement reflects the involvement and enthusiasm of employees in their work and workplace. Gallup categorizes an organization's employees as engaged, not engaged or actively disengaged. Employees can become engaged when their basic needs are met and when they have a chance to contribute, a sense of belonging, and opportunities to learn and grow. Engaged employees are highly involved in and enthusiastic about their work and workplace. They are psychological "owners," drive performance and innovation, and move the organization forward. Not engaged employees are psychologically unattached to their work and company. Because their engagement needs are not being fully met, they're putting time — but not energy or passion — into their work. Actively disengaged employees aren't just unhappy at work — they are resentful that their needs aren't being met and are acting out their unhappiness. Every day, these workers potentially undermine what their engaged coworkers accomplish. To determine the percentage of engaged, not engaged and actively disengaged employees, Gallup uses a proprietary formula founded on extensive research about how the engagement elements, as measured by the Gallup Q 12 , relate to various workplace outcomes. For this reason, employee engagement is a much higher bar than merely satisfaction or metrics that combine "strongly agree" and "agree" responses into a "percent favorable" engagement index. The current standard is to ask each employee (a census survey; median participation rate is 84%) to rate the Q 12 statements using six response options, from 5 = strongly agree to 1 = strongly disagree, and the sixth response option — don't know/does not apply — is unscored. Gallup's proprietary formula does not require perfect agreement with all Q 12 elements for employees to be classified as engaged. Copyright © 2022 Gallup, Inc. All rights reserved. SOGW_SupportingInfoApp3_2022 164 State of the Global Workplace: 2022 Report Support Information