T
he increasing demand from banking customers
for cutting-edge digital use cases and seamless
customer experience (CX) requires a robust and
agile IT system to match. However, many legacy
banks simply don't have the infrastructure in place to
meet these expectations.
Furthermore, when asked to list their priorities regarding
future vision and roadmap, upgrading, replacing or
consolidating legacy systems ranked as the least
prioritized initiative, per our "Master Ecosystems: To Be
Future-Ready In Banking" report.
The problem for many incumbent banks is that replacing
or even upgrading their legacy IT systems comes with
risk attached, and can be a costly and time-consuming
process.
In this paper, we will explore the current landscape of
legacy IT systems, the impetus to replace or upgrade
them and the steps that banks can take in doing so,
without putting their day-to-day operations at risk.
GOING
BEYOND
LEGACY
SYSTEMS
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