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Digital banking experience: An evolution | From 2021 to 2022

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DISCOVER MORE DBX 2021 DBX 2021 is the first milestone in our annual reports delivered to the financial services industry. Built following an online survey conducted with more than 900 decision-makers at banks globally, it evaluates banks' strategic focus around digital banking. Going beyond legacy systems In this paper, our experts explore the current landscape of legacy IT systems, the impetus to replace or upgrade them and the steps that banks can take in doing so. Employee experience in banking Our research shows that banks are still lacking when it comes to fostering a world-beating experience for their employees, and it's having an impact on their bottom lines. Banking-Platform-as-a-Service: The platform revolution Leveraging modern technology and collaborating with new industry entrants will catapult banks to the forefront of innovative disruption. Read this white paper to find out how. Customer experience in banking As the financial services industry and customer expectations change, banks need to adapt to survive. Find out why customer experience is key, and what banks can do to improve. Security and compliance in open banking In this white paper, our experts look at how banks are increasingly adopting open banking practices, as well as steps they're taking to remain secure and compliant. MORE RESOURCES FROM SOPRA BANKING

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