Customer Story

Miami-Dade Water and Sewer Department Case Study

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2 e-Builder Case Study: Miami-Dade Water & Sewer Department Goal Faced with an unprecedented multi-billion-dollar capital program in sewer infrastructure and a growing number of residential projects, Miami-Dade Water & Sewer Department (WASD) created a Project Management Office (PMO) to drive the implementation of a state-of-the-art project management system. The WASD partnered with e-Builder to replace their current paper-based project management tool, and utilized the e-Builder integration experience of a partner company, ATKINS, to supplement WASD staff during the transition. Challenge In addition to the WASD and approval agency partners providing support for planning and building sewer infrastructure for local developers and business owners in development of new construction, re-development, and increasing business needs, the WASD also needed to support homeowners building new homes, additions, or remodeling. The Miami-Dade WASD required a reliable system, accessible by all 2.3 million residents of Miami- Dade county if or when they were building a new home, office, or remodeling their properties. Solution e-Builder Enterprise provided a comprehensive, centralized solution that could handle multi-regulatory agency approvals. e-Builder was capable of including all the details and data needed to approve sewer infrastructure projects, while also remaining accessible to business owners, developers, and residents of Miami in support of their projects. Ongoing Benefits The Miami-Dade WASD, local regulatory agencies, contractors, and residents have a central repository for designing, submitting, reviewing, and approval of sewer infrastructure projects, streamlining the process and reducing the approval times. "e-Builder is a system that can assist your organization to improve communication and transparency which is critical in improving workflows and the approval of work." - Harold Concepcion, PMO Director | Miami-Dade Water & Sewer Department

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