CASE STUDY
Simplifying Damage Restitution
at Minnesota DOT
Customer since
2015
Number of assets in
AgileAssets MMS
1,000,000+
Awards
2019 MNIT
2019 AXIAM
Streamlined Processes Help
Recoup Higher Payments
Consolidating data from multiple systems into a streamlined solution,
Minnesota Department of Transportation increased reimbursements
by 30%-50% and reduced manual processing by 65%-75%.
65
%
-
75
%
reduction in data-
processing efforts
30
%
-
50
%
higher restitution
payments
67
%
increase in efficiency
(time saved)
A shattered guardrail, a downed roadway lantern,
a smashed retaining wall. These are just some
examples of roadway property damage that can
occur during a road accident. In most cases,
the governing transportation agency has a right
to get paid back for infrastructure damages
caused by the public. These payments are called
"damage restitution"—and they can be difficult to
track and capture.
Getting road user insurance funds to pay for damaged roadway assets was a
challenge before MnDOT overhauled its claims restitution process.
