Customer Story

Simplifying Damage Restitution for MnDOT Case Study

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CASE STUDY Simplifying Damage Restitution at Minnesota DOT Customer since 2015 Number of assets in AgileAssets MMS 1,000,000+ Awards 2019 MNIT 2019 AXIAM Streamlined Processes Help Recoup Higher Payments Consolidating data from multiple systems into a streamlined solution, Minnesota Department of Transportation increased reimbursements by 30%-50% and reduced manual processing by 65%-75%. 65 % - 75 % reduction in data- processing efforts 30 % - 50 % higher restitution payments 67 % increase in efficiency (time saved) A shattered guardrail, a downed roadway lantern, a smashed retaining wall. These are just some examples of roadway property damage that can occur during a road accident. In most cases, the governing transportation agency has a right to get paid back for infrastructure damages caused by the public. These payments are called "damage restitution"—and they can be difficult to track and capture. Getting road user insurance funds to pay for damaged roadway assets was a challenge before MnDOT overhauled its claims restitution process.

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