Sales and F&I

Dealertrack Compliance User Guide

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Page 1 of 30

2 | Dealertrack Compliance User Guide Section 1: Setting Up Compliance Preferences for Your Dealership | 3 Section 2: Understanding the Credit Bureau Screen and Fraud Risk Indicator | 4 Section 3: ID Verification With OFAC Checks and Red Flags | 5 How To Run OFAC on a Customer What To Do if a Customer Fails OFAC How To Run Red Flags Check on a Customer How To Clear Red Flags Alerts Section 4: ID Verification for Cash and Business Transactions | 8 Section 5: Pulling Out of Wallet Questions | 10 Section 6: How To Create a Customer Investigation Report | 12 Section 7: Compliance Notices | 13 Privacy Notice and Signed Credit Application Credit Bureau Authorization Risk-Based Pricing Notice Printing Adverse Action Notices Section 8: Long Term Document Storage | 20 What's Included with Document Storage Enhanced Compliance Storage How to Upload Documents from Your Computer How to Upload Documents from Your Phone or Tablet Section 9: Monitoring Compliance for All Your Deals | 25 The Compliance Checklist Compliance Dashboard Compliance Reports Enterprise Compliance Reports Table of Contents

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