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About the authors Harvard Business School Joseph B. Fuller is a Professor of Management Practice at Harvard Business School. He co-chairs the HBS Project on Managing the Future of Work and is a visiting fellow at the American Enterprise Institute. Manjari Raman is a Program Director and Senior Researcher for Harvard Business School's Project on Managing the Future of Work as well as the Project on U.S. Competitiveness. Accenture Eva Sage-Gavin is Senior Managing Director, Talent & Organization/Human Potential at Accenture. She serves as executive in residence at Cornell University's School of Industrial and Labor Relations and on the advisory board for Santa Clara University's Corporate Board Ready program for diverse director candidates. Kristen Hines is a Managing Director for Talent & Organization/Human Potential within Accenture Strategy. Kristen is on Accenture's global leadership team for the CEO Transformation practice and leads the Global Inclusion, Diversity & Equity practice. The authors would like to thank the following individuals from Harvard Business School: Research associates Carl Kreitzberg and Bailey McAfee made substantial and meaningful contributions in literature searches, survey design, data analysis, and fact-checking. We especially recognize the research standards and ethics guidance provided by the late Kile King, Assistant Director for Research Administration and Compliance in the Division of Research and Faculty Development, HBS, while reviewing the global surveys. The authors would like to thank the following individuals from Accenture: Research Leads: Ladan Davarzani and Sarah Berger Project Team: Jonathan Thomas, Sotirios Papoutsis, Steven Flynn, Dominic King, Tchicaya Robertson, Christine Yiannakis, Julia Malinska, Michelle Ganchinho, Courtney Bonanno, Karen Saverino, MaryKate Morley Ryan, Regina Maruca, and Francis Hintermann Special thanks to Barbara Harvey, who led the research project while she was at Accenture. Acknowledgments and disclosures The authors would like to acknowledge funding support for this project from the Division of Research and Faculty Development at HBS and pro-bono, in-kind support and expertise from Accenture. Harvard Business School would like to acknowledge the support of The Tony Tamer (MBA 1986) Research Fund for Managing the Future of Work. The views expressed in this paper are the sole responsibility of the authors and not meant to represent the views of Harvard Business School or Harvard University. Joseph Fuller is a compensated member of Accenture's Luminary Program. Please direct inquiries to: Harvard Business School: Manjari Raman (mraman@hbs.edu) Accenture: Eva Sage-Gavin (eva.sage-gavin@accenture.com) and Kristen Hines (kristen.hines@ accenture.com) Suggested citation: Fuller, J., Raman, M., Sage-Gavin, E., Hines, K., et al (September 2021). Hidden Workers: Untapped Talent. Published by Harvard Business School Project on Managing the Future of Work and Accenture. Report design: Terberg Design LLC Corrigendum: This report was updated on October 4, 2021 for further accuracy in data shown in four figures. No findings or analysis changed because of the updates.