Virtual Care

Case study: Mark Edwards Group

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Case study Mark Edwards Group Mark Edwards Group, a Montreal-based leading manufacturer of fashion for men, women and children, has operated as a family- run business since 1995. For nearly three decades, the company has provided expertise in clothing design and trend research, while also delivering quality merchandise quickly and efficiently. Today, the company has distribution centres around the world that are capable of processing shipments quickly and efficiently and takes pride in being one of the fastest production cycles in the market. Mark Edwards Group is committed to quality - their factories are audited regularly for quality assurance and meet the highest standards of social compliance - and delivers customized collections for some of the world's leading retailers and fashion brands. The HR challenge Recently, the company's challenge has been to ensure the happiness and wellbeing of its employees, particularly in the wake of COVID, during which workers in the retail industry experienced significant stress and burnout given the uncertainty and ongoing changes in retail. In an effort to support their staff, Mark Edwards Group sought to provide them with accessible health and wellness benefits that support employees and help reduce absenteeism, while helping the company differentiate itself from competitors. Why TELUS Health? Mark Edwards Group was looking for a virtual healthcare option that would provide employees with personalized, convenient and accessible care. Upon the recommendation of their broker, they reached out to TELUS Health for those services. With TELUS Health Virtual Care, employees can speak to a healthcare professional 24/7 and without needing an appointment, rather than having to take time off work.

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