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THE TOTAL ECONOMIC IMPACT™ OF AMAZON INTELLIGENT DOCUMENT PROCESSING 2 EXECUTIVE SUMMARY their businesses and serve their customers. Key benef its included: • Faster and more accurate document processing. With Amazon Textract, less manual intervention was required to process documents, which reduced errors. It was easier for the interviewees' companies to scale their document processing as needed. • Enhanced document classification and entity recognition processes. Amazon Comprehend allowed the interviewees to classify documents and recognize entities more efficiently. Less manual ef fort was required to review and classify the documents. • Easier and faster human review of machine learning models. Amazon A2I allowed interviewees' organizations to include human review more easily into the ML process. Developers could more easily check if their ML models were performing as expected. • Time spent more efficiently for machine learning experts. Interviewees noted that their organizations used Amazon's pretrained tools, such as Amazon Textract, Amazon Comprehend, Amazon A2I, to automate the more basic document processing tasks. ML model experts used Amazon SageMaker to build their own proprietary IDP ML models. Amazon SageMaker helped the machine learning model experts build models faster and more efficiently. KEY FINDINGS Quantified benefits. Risk-adjusted present value (PV) quantified benefits include: • Text and data extraction productivity improvements of more than $7.3 million. With Amazon Textract, the composite organization digitizes information more easily, including unstructured data from a variety of document f ormats, such as PDF and scanned PDF files. Less manual effort is required to digitize unstructured and unconventional data. • Text and data content comprehension productivity improvements of more than The really big benefit is inspiration. AWS capabilities, services, and technologies inspired us to architect and come up with new solutions and products. It makes us rethink what is the art of the possible. — Solutions architect AI/machine learning, media

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