Issue link: https://read.uberflip.com/i/1496578
9 Proprietary & Confidential. © 2022, Everest Global, Inc. | EGR-2022-45-E-5054 Everest Group PEAK Matrix ® for Cloud for Healthcare – Data Platform Vendors 2022 AWS | healthcare cloud data platforms profile (page 5 of 5) Everest Group assessment – Leader Strengths Limitations Focused on establishment of a strong healthcare market presence through development of domain-specific solutions including its recently launched Amazon HealthLake building healthcare capabilities on top of its native AWS solutions (such as Amazon S3, Amazon SageMaker, and Amazon Connect) Offers market leading solutions around the administrative analytics space (Amazon Connect, Amazon Textract, etc.) to help healthcare enterprises enhance administrative processes such as claims management and staffing optimization; also offers a strong solutions portfolio for clinical analytics and patient/member engagement Leverages technology vendor partnerships (Appian, Orion Health, Infor, Philips, and InterSystems) to extend healthcare-specific use cases to clients Clients appreciate the company for the breadth and quality of solutions, ease of deployment, pricing flexibility, and the knowledge and expertise of its professional services staff, enabling clients to drive innovation Although the breadth and depth of solutions and services available on AWS is appreciated by clients, navigating through multiple solutions and products is complex for new users. AWS should invest in building user friendly training modules and platform documentation to help clients during onboarding As per clients, AWS should be more proactive in informing them on product updates and new products added to the existing portfolio to provide better client experience and increase wallet share in current accounts Clients cite complicated pricing structure as an area of distress as it can result in bill shock if not tracked closely Market impact Vision & capability Market adoption Portfolio mix Value delivered Overall Vision and strategy Technology capability Flexibility and ease of deployment Engagement and commercial model Support Overall Measure of capability: High Low