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Unlocking the Potential of Parents in the Contingent Workforce | Custom Research Powered by SIA |© Crain Communications Inc | All Rights Reserved | September 2022
SECTION 5
Gaps Between Worker Needs and
Company Offerings
Research by The Mom Project found that contingent workers (a majority of whom
were parents in The Mom Project's survey) are looking for more than just a
paycheck. By far, the largest gaps are in making contingent workers feel included
and supported: More than 80% of workers said feeling included is important, but
only 43% of managers gave high ratings to their companies' capabilities in that
area. When it came to feeling supported, 72% of workers said it was important,
but only 47% of managers said their companies were providing the necessary
support.
0% 10% 20% 30%
40%
50% 60% 80%
70% 90%
Contingent workers expect far more inclusion and support than managers provide
% of workers saying it's important to feel this way at work, and % of managers saying their
organization makes workers feel this way
Included*
Supported*
Successful*
Trusted*
Belonging*
Respected*
Average across all factors within each area, based on those selecting 7-10 on ten-point scale.
CW managers: organizational performance, N=145. Workers (The Mom Project): importance, N=803.
*Statistically significant at 90%.
49%
61%
70%
82%
43%
81%
47%
72%
63%
78%
75%
87%
Workers CW managers
Needs gap largest for
inclusion and support
Needs gap
Gaps Between Worker Needs and Company Offerings
