BR0053_0523
©2023 American Well Corporation. All rights reserved.
What your peers are seeing and saying…
The Converge platform is
very straightforward and simple.
Now that we have this integrated
with our Oracle Cerner EHR…our
doctors, providers and counselors
are really able to see how this
platform helps their patients.
Jake Haacker
Chief Information/Security Officer
at Horizon Health Services
Horizon Health
Services
On the Converge platform,
Horizon Health has seen:
50%
converted to
virtual care
Of all patient visits
40%
in psychiatric care
wait times
Reduction
93%
Patient and
provider
satisfaction rates
M Health Fairview
On the Converge platform,
M Health Fairview has seen:
Northwell Health
Through Automated Care
Programs, Northwell Health
has seen:
69%
Of gaps in care
closed
48%
in no-show and
cancellation rates
for colonoscopies
Reduction
98%
with its maternity
automated care
program
Patient satisfaction
30K+
Ambulatory visits
per month
98%
Technical
success rate
90%
Provider
satisfaction
rate
92%
Patient
satisfaction
rate
Our clinicians and patients
have come to expect virtual care
to connect immediately, have
perfect audio and video, and be
an intuitive user experience. We
needed extreme reliability to
meet these new expectations of
video technology, and the Amwell
Converge platform provided
just that.
Susan Pleasants, MD
Senior Vice President, Optimal Care,
M Health Fairview
Northwell Health Pregnancy
Chats are both extremely
comprehensive and highly
individualized and are designed
to complement the interactions
patients have with their providers.
It's a way to ensure women are
never without support, whether
they're in a doctor's office or their
own home.
Dr. Michael Nimaroff
Senior Vice President, Northwell Health's
OB/GYN service line
Read the full case study Read the full case study
Contact us to learn more.
contactus@amwell.com
Read the full case study
