Brochures

By the numbers 1 in 5 health workers quit during the pandemic putting additional pressure on health systems and their staff 2 46M patients have gaps in care that could be closed with the right treatment plan 3 $150B (US) annual cost of missed appointments 4 Personalized virtual companions allow patients and providers to stay connected between visits to ensure patients are receiving the right care at the right time. As an extension of the care team, virtual companions provide profile-driven and clinically based conversations on any device, leveraging a decision engine that determines the next best action for patient care. Key Impacts y Automated Care Programs have seen an 89% reduction in premature treatment with 95% of patients saying their program helped with their care. 1 y Deliver care at scale to minimize the burden on staff. Once deployed, the programs run automatically, reserving care team involvement for when patients require personal support or an escalation. y Patients will feel more connected to their care team, giving them confidence in managing their conditions and following their treatment plan and preventing health system leakage. Why Automated Care Programs y Engage proactively with patients through intelligent virtual conversations to to identify issues sooner. y Deliver significant, measurable clinical outcomes using data and behavioral science to change behaviors and recommend earlier interventions. y Drive patient satisfaction and interaction with virtual companions designed using patient data to personalize care, behavioral science to educate and encourage, and self- determination theory to engage users. Amwell Automated Care Programs

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