Automated Care Program Outcomes
OP0100_0823
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y
Diabetes (Type 2)
y
Hypertension
y
Asthma
y
Congestive Heart Failure (CHF)
y
Chronic Obstructive Pulmonary Disease (COPD)
y
Automated outreach and check-ins
y
Alerting and reporting
y
Discharge materials
y
Educational materials
y
Medication adherence
y
Monitoring patient-reported
symptoms and biometric data
Chronic Conditions Automated Care Programs
provide support across a spectrum of chronic
conditions, including:
Chronic Conditions
programs provide:
89%
reduction in
premature treatment
termination
7
Increased
adherence –
95%
of consumers
say automated care
has helped them with
managing their medical
condition
Increased
patient confidence:
96%
patient satisfaction
(diabetes program)
8.5/10
reported patient
confidence level
(CHF program)
Clinically viable
improvements:
65%
of patients reduced A1C levels
(diabetes program)
73%
of patients reduced their
COPD assessment test
(COPD program)
Increased patient
touch points
up to 10x
while reducing
unnecessary calls
1 Rand Corp, 2017 (source)
2 Center for Medicare & Medicaid Services, 2021 (source)
3 CDC, 2022 (source)
4 American Action Forum, 2023 (source)
5 CDC, 2022 (source)
6 Yale School of Public Health, 2022 (source)
7 Northwell Study
