Brochures

Chronic Conditions Programs provide: y Automated outreach and check-ins y Alerting and reporting y Discharge materials y Educational materials y Medication adherence y Monitoring patient-reported symptoms and biometric data Social determinate of health (SDOH), lifestyle factors, and health equity There are a variety of conditions in the current socioeconomic climate that affect the equitable access of healthcare resources and opportunities, including but not limited to age, ethnicity and race, educational background, economic status, geographic location, gender identity, sexual orientation, and physical abilities. 5 Lifestyle factors also affect the incidence, risk, and mortality of many chronic health conditions, and are often influenced by a lack of equitable access. 6 Amwell Automated Care Programs are designed with the goal of advancing health equity in chronic condition care, bridging the gaps for struggling healthcare systems to keep patients connected with health system resources and management teams. We connect patients across their entire care journey to help health systems provide higher quality care and patient management and empower patients to self-manage their healthcare journey. Automated Care Program Outcomes 89% reduction in premature treatment termination 6 Increased adherence – 95% of consumers say automated care has helped them with managing their medical condition Increased patient confidence: 96% patient satisfaction (diabetes program) 8.5/10 reported patient confidence level (CHF program) Clinically viable improvements: 65% of patients reduced A1C levels (diabetes program) 73% of patients reduced their COPD assessment test (COPD program) Increased patient touch points up to 10x while reducing unnecessary calls

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