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Tool Kit | Grocery Stores: Risks, Hazards, and Solutions

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5 310-BUW-01-IGOT © 2025, Workplace Safety & Prevention Services (WSPS) 1 877 494 WSPS (9777) | 905 614 1400 | WSPS.CA Healthy Workplace – Violence and Harassment Workplace Violence & Harassment can happen in any workplace. Everyone should have the opportunity to go to work without fear of violence or harassment. The demanding and unpredictable nature of the grocery store sector can lead to workplace harassment as well as workplace violence (assault and robbery) which can cause mental stress and mental health impacts to workers. Keeping all workers healthy and safe can be achieved through effective workplace policies and procedures, strong communication and training strategies and by actively fostering an inclusive environment. Ensuring the health and safety of all workers can be achieved through effective workplace policies and procedures, strong communication and training strategies, and by actively fostering an inclusive environment. Additionally, implementing engineering controls such as secure entry systems, surveillance cameras, and well-lit areas can help prevent violence and harassment, further enhancing workplace safety. Consulting Workplace Violence Risk Assessment Workplace Violence and Harassment Program Development Safe Work Practices (17789) Building Blocks – Workplace Violence & Harassment Training Workplace Violence & Harassment Training (eCourse) Workplace Violence and Harassment Awareness (eCourse) Situational Awareness Training in the Workplace Violence & Harassment Awareness Dealing with Difficult or Hostile Customers (eCourse) Workplace Bullying Awareness (eCourse) Information Resources Retail theft and violence: 6 ways to keep your staff and business safe Retail Safety and Security Guide Ontario – Retail Council of Canada Workplace Violence and Harassment Policy and Program Toolkit Reporting Workplace Violence and Harassment Procedures Safety Tips: Should workplaces have a violence and harassment policy/program? Health & Safety Legislation: Violence and Harassment | WSPS Employee Violence Risk Assessment Questionnaire Workplace Violence Hazards Inspection Checklist Workplace Violence Policy Sample Form Workplace Violence & Harassment Reporting Form Workplace Violence Prevention Courses and Requirements | Start Here | WSPS © 2025, Workplace Safety & Prevention Services. All rights reserved. The information contained in this reference material is distributed as a guide only. It is generally current to the best of WSPS's knowledge as at the revision date, having been compiled from sources believed to be reliable and to represent the best current opinion on the subject. No warranty, guarantee, or representation is made by WSPS as to the absolute correctness or sufficiency of any representation contained in this reference material. WSPS assumes no responsibility in connection therewith; nor can it be assumed that all acceptable safety measures are contained in this reference material, or that other or additional measures may not be required or exceptional conditions or circumstances. Under no circumstances shall WSPS, its affiliates, or any of its respective partners, officers, directors, employees, agents, or representatives be liable for any damages, whether direct, indirect, special, or consequential damages or lost revenues, lost profits, or otherwise, arising from or in connection with this document. Publication date: January 2025 WSPS.CA

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