Issue link: https://read.uberflip.com/i/1538120
2025 USE CASE From Analog to Advanced: How Smart Water Metering Transformed Mission Terrace in U.S. BACKGROUND Location: Santa Clara, California, USA Property Type: Four-story, 202-unit multifamily community (built in 2006, 461,832 sq ft) Stakeholders: Meternet (service provider), property owner and management team, 202 resident households Technology Partners: Mainlink & Axioma Metering (ultrasonic meters, data management platform, mobile app) BENEFITS Service provider: • Remote meter reads replace manual walk-throughs and simplify maintenance • Accurate usage data improves billing transparency and supports revenue recovery • Certified meters and the mobile app meet California compliance requirements, eliminating the need for additional remote display installations and reducing both time and cost • Maintenance-free ultrasonic meters with a 16-year battery life deliver long-term reliability and peace of mind Property Owner & Management: • Saved thousands of dollars by choosing the Mainlink & Axioma Metering's submetering solution and eliminating unnecessary hardware • Gained full access to monitor and control the system from any device via the data management platform • Early-warning alerts reduce insurance exposure and accelerate issue resolution Residents: • Personalized consumption charts in the mobile app promote water conservation, while push notifications enable tenants to act before a drip becomes a damage claim—building trust and reducing billing disputes. CONTACT: info@mainlink.net +1 800 300 6482 www.mainlink.net Smart Metering North America Partnership Solution ISSUE/SITUATION Until early 2024, Mission Terrace relied on aging analog meters that were manually read once a month. Without real-time visibility, water leaks often went undetected for extended periods. As the meters aged, their accuracy declined, resulting in billing discrepancies and growing resident dissatisfaction. SOLUTION Meternet deployed a turnkey submetering system from Mainlink and Axioma Metering using advanced ultrasonic meters. Three of Kerlink's indoor LoRaWAN gateways were installed across the property. Real-time data is sent to the platform, while residents monitor their usage and receive instant leak alerts via the mobile app. EXECUTIVE SNAPSHOT • 15-minute installation per ultrasonic meter • 30-minute water downtime per unit (2 meters per apartment) • 2× faster installation compared to mechanical meters • $8,000 saved on labor by choosing ultrasonic meters with faster, any-angle installation • $40,400 saved by eliminating remote meter displays — the resident mobile app provides regulatory-compliant visibility at zero cost • 6 water leaks detected within the first two months