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310-CBN-01-ISDO © 2025, Workplace Safety & Prevention Services (WSPS)
1 877 494 WSPS (9777) | 905 614 1400 | WSPS.CA
Point of Sale & Customer Services
Retail workers are exposed to MSD risks
through repetitive scanning, awkward
postures, and manual lifting when assisting
customers. These risks are often intensified
by poorly designed workstations and
inadequate housekeeping, which limit
movement and increase strain. Ergonomic
improvements, regular workstation
assessments, and staff training can help
reduce these hazards and promote safer
work practices.
Consulting Services
Ergonomic Assessments
Physical Demands Description (PDD)
Safe Work Practice Development
Design, Workflow and Process Consulting
MSD Prevention Building Block
Training Services
Musculoskeletal Disorders (MSDs) Awareness
Information Resources
Safety Tips for Workers: Musculoskeletal Disorders (MSDs)
Awareness Video
Ergonomic Insights to Safe Manual Material Handling
Ergonomics and Manual Material Handling Checklist
Ergonomics: Work Smarter Not Harder Strategies to Reduce
MSD Hazards
MSD Risk Assessment
Prepare for Inspections: Workplace Layout and Design
Other Resources
CCOHS: MMH – Work Space Layout
Standing Workstation Height for Manual Tasks | MSD
Prevention Guideline for Ontario
Heavy, Frequent, or Awkward Lifting Strategies | MSD
Prevention Guideline for Ontario
© 2025, Workplace Safety & Prevention Services. All rights reserved.
The information contained in this reference material is distributed as a guide only. It is generally current to the best of WSPS's
knowledge as at the revision date, having been compiled from sources believed to be reliable and to represent the best current
opinion on the subject. No warranty, guarantee, or representation is made by WSPS as to the absolute correctness or sufficiency
of any representation contained in this reference material. WSPS assumes no responsibility in connection therewith; nor can it be
assumed that all acceptable safety measures are contained in this reference material, or that other or additional measures may not
be required or exceptional conditions or circumstances. Under no circumstances shall WSPS, its affiliates, or any of its respective
partners, officers, directors, employees, agents, or representatives be liable for any damages, whether direct, indirect, special, or
consequential damages or lost revenues, lost profits, or otherwise, arising from or in connection with this document.
Publication date: October 2025
WSPS.CA
