Peer to Peer

September 2009

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the quarterly magazine of ILTA 3 Peer to Peer contents September 2009 features the quarterly magazine of ILTA 27 Peer to Peer features pAge 36 Everyone's Invited by Kristin Linoski Use a concise project management approach to create a professional development program where you work. Find out how to build the team to get the program moving. pAge 41 Foolproof Hiring: Fact or Fiction? by Scott Christensen Supervisors need not only the right kind of questions to ask job candidates, they also need time to form "snapshots" of applicants to hire the best person for the job. pAge 46 From Trainer to Performance Consultant by Charlene LeMaire For training to add value to your firm, learning must be tied to business processes and workflow of individuals and teams. pAge 51 Sailing Your Own Ship by Amy Zangerle Gain confidence in your skills, abilities and value with an outsider's objective viewpoint. A professional coach can help you be the captain of your own ship. pAge 55 The Online Learning Movement for Attorneys by Lee Ann Enquist Trainers and professional development managers have to offer learners what they want and how they want it, all while minimizing hassles and time commitments. pAge 28 Pleading the Case for Working Together by Amy Hancock and Marti Phillips Attorneys and clients benefit when IT and professional development leaders work together. Learn how the two can combine their expertise to enhance training and their own positions within their firm. Collaboration is the key! Letter from the Director Best Practices Ask the CIO Tech Focus Smart Moves Free Online Tips and Tactics; Jobs Happen, Careers Take Planning Case Studies: Professional Development 5 6 10 12 16 20 www.iltanet.org 16 Peer to Peer Free Online Tips and TacTics P rofessional development is what you make of it. You can advance your career with advanced degrees and conferences, of course. You can also add to your knowledge and skill sets simply by going online for a few minutes at a time. Here are a few of our favorite websites to visit for advice, training, news and basic information. Take a look. Thank you to Maritta Terrell, Trainer and Help Desk Specialist, Lloyd Gosselink Rochelle & Townsend PC, for contributing the lion's share of this list. ilTa SMART MOVES www.geeklawblog.com Toby Brown, Lisa Salazar and Greg Lambert come together in a rich mix of tech, marketing and library sciences. You'll find some good advice and some good stories here. www.office.microsoft.com has a "help and how- to" section full of demos, webcasts, podcasts, templates. You name it, the site has it organized by product. If you want to become a Microsoft expert, this is a good place to start some self-training. www.webresourcesdepot.com shows all the neat things that you can find and do on the Web. Multiple entries every day keep us coming back to learn about new software, new information and new inspiration. www.catswhocode.com/blog has a lot of data about Web development and design, and the authors are really enthusiastic about the tips that they hand out. leadinggeeks.blogspot.com is written by frequent ILTA contributor, Jenn Steele (read more of her advice in "Ask the CIO" on page 10). It's witty, quick, sensible and focused on the kinds of issues IT professionals often face. www.dumblittleman.com is full of quick, easy, general information, often in list form, of ways to help increase your productivity, "or simply keep you sane" in the workplace. It has plenty of "a-ha" moments, with no heavy lifting required. www.profdev.lp.findlaw.com is the second site you should go to if you don't have time for any others. The columns are geared for legal professionals and how to get more out of your career. www.lifehacker.com covers everything. Everything. It's got articles on the best free system restore tools, how to tie a "Merovingian Knot," and ways to lift your mood with food. It's all about ways to make your life easier. Many of the "hacks" are tech-related, but there's a fair amount of non-technical advice. www.zaidlearn.blogspot.com has a layout that looks like it was designed by your kid brother, but there is a lot of information to be had from Zaid Ali Alsagoff's blog. It's all about e-learning here, so stretch your brain a little. www.customguide.com/quick_references.htm allows you to print out the very basics on everything from Firefox to Outlook. It's handy if you're trying to teach yourself all those quick keys, and it's a gift to help out that one Luddite who refuses to learn how to "undo." www.iltanet.org tops our list, of course. Our archives contain some of the best information and advice gleaned from past articles, webinars and conferences. Look at the Manager's Knowledgebase for specific pieces on professional development. www.abanet.org/cle The American Bar Association's main website will always have something to read regarding continuing legal education. Now it also has downloadable MP3s so you can listen, too. Be sure you check your local state bar association's website, as well. Pleading the Case for Working Together . . . . . . . 28 Everyone's Invited . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Foolproof Hiring: Fact or Fiction? . . . . . . . . . . . . . . 41 From Trainer to Performance Consultant . . . . . . . 46 Sailing Your Own Ship . . . . . . . . . . . . . . . . . . . . . . 51 The Online Learning Movement for Attorneys . . . 55 59 60 75 83 88 the quarterly magazine of ILTA 59 Peer to Peer from the president MEMBER RESOURCES T he theme of this issue of Peer to Peer is professional development, and I cannot thank the ILTA family enough for the contributions you have made to my personal growth! Therefore, it is with a mixture of excitement and sadness that I pen this, my last letter to you as President. It is now time to celebrate the new team! Congratulations to our Board-electees: Eric Anderson, Scott Christensen, Michele Gossmeyer, Dick Jensen, Jim McCue, Cheryl Proctor and Steve Skidmore. Look for their contact information in this issue and our website. Please drop them a note — they are ready to listen to your wishes and concerns! I would also like to take this opportunity to thank the three other current Board members who will be retire from Board service alongside me. Please join me in giving them a virtual standing ovation! They are: Judi Flournoy (Treasurer, Past President and RVP Liaison), Jim McKenna (Executive Vice President, Past RVP Liaison and Treasurer) and Dave Rigali (Conference Liaison, Past Executive Vice President and PGVP Liaison). With goodbyes always come hellos, and we are delighted in this issue to welcome our new officers. David Michel and Jenn Steele join us as RVPs for the new South Atlantic and North Atlantic regions, respectively. In the PGVP ranks, we welcome Dean Leung (Mobile, Remote, and Wireless), Pat Purdy (Marketing Technology), and Michael Williams (Thomson Elite). Finally (in the proverbial "last but not least" spot), we welcome Meredith Williams as our new Conference Vice President; she will be working with Maureen Babcock on ILTA 2010! The Board is focusing on transition to the new leadership team, and we know you will enjoy working with them. I hope to see many of you in person at our annual conference, and for those who are not attending this year, you will benefit from the myriad ways in which we extend the great educational content virtually throughout the year. I look forward to the many peer networking opportunities that lie ahead for all of us. Hugs to all! Joy Heath Rush jheathrush@sidley.com ILTA President Member News Extension of Benefits . . . . . . . . . . . . . . . . . . . 60 Overheard on E-Groups . . . . . . . . . . . . . . . . . 62 New Members . . . . . . . . . . . . . . . . . . . . . . . . 64 Member Announcements . . . . . . . . . . . . . . . 66 On the Move . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Words of Wisdom . . . . . . . . . . . . . . . . . . . . . . 70 Event Calendar . . . . . . . . . . . . . . . . . . . . . . . . 72 Inside ILTA Monkey Update! . . . . . . . . . . . . . . . . . . . . . . . 75 Popular Webinars Now Available . . . . . . . . . 76 LEDES Update . . . . . . . . . . . . . . . . . . . . . . . . . 78 Regional Restructuring . . . . . . . . . . . . . . . . . . 80 Letter from the President Member Resources Extension of Benefits, Overheard on E-Groups, New Members, Event Calendar and More Inside ILTA Monkey Update Popular Webinars LEDES Update Regional Restructuring Marketplace Lessons Learned: Toastmasters really helped me!

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