3
EXECUTIVE SERIES DIGEST
FALL 2013 ISSUE
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THE EXECUTIVE SERIES
A regular feature in Canadian HR Reporter, the Executive Series is a partnership with the
Strategic Capability Network (SCNetwork) highlighting speaker presentations at the asso-
ciation's monthly events. In addition to editorial coverage of leading business thinkers, the
series includes analysis and commentary by SCNetwork's designated thought leaders. (See
their profi les on page 31.)
THE STRATEGIC CAPABILITY NETWORK
SCNetwork is a membership-based organization founded in 1979 for
business leaders by business leaders. It is dedicated to the advancement
of cutting-edge thinking and practice on leadership, organizational
capability and eff ectiveness. It provides members with the opportunity
to hear provocative and thoughtful speakers addressing issues that pre-
occupy today's organizations. Chapters are located in Toronto, Calgary,
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CANADIAN HR REPORTER
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informed on current issues, developments and leading-edge thinking in human resources
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Contents
EDITOR'S NOTES
MILITARY LESSONS
ON MENTAL HEALTH
CORPORATE CULTURE
AT 3 TOP ORGANIZATIONS
GREAT CUSTOMER
EXPERIENCE HINGES
ON ENGAGED STAFF
UNIONS ADOPT
NEW TACTICS TO
ORGANIZE WORKERS
'SANDWICH
GENERATION' SQUEEZED
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EXECUTIVE SERIES
DIGEST
