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26 | NORTH AMERICAN RINK CONFERENCE & EXPO , This course equips administrative and managerial staff with the tools to lead and manage staff efficiently and in federal compliance. Employee documentation, Child Labor Laws, conducting interviews, and employee handbooks are just some of the many topics covered. Participants are provided with resources to develop and refine their own leadership traits as well as explore methods in reducing employee turnover, directing staff meetings, and coaching their staff in providing outstanding customer service. , The Adult and Pediatric First Aid/CPR/AED course incorporates the latest science and teaches students to recognize and care for a variety of first aid emergencies such as burns, cuts, scrapes, sudden illnesses, head, neck, back injuries, heat and cold emergencies and how to respond to breathing and cardiac emergencies to help victims of any age - adults (about 12 years and older) and pediatric (infants and children up to 12 years of age). Students who successfully complete this course will receive a certificate for Adult and Pediatric First Aid/CPR/AED valid for two years. , To participate in the First Aid/CPR/AED instructor course, instructor candidates must: • Be at least 16 years old+ on the last day of the instructor course. • Possess current American Red Cross First Aid, CPR and/or AED certification(s) or the equivalent. • Have successfully completed the online Orientation to the First Aid/ CPR/AED Instructor Course. • Have successfully completed the online orientation to the American Red Cross. • Have successfully completed the online First Aid/CPR/AED Instructor Precourse Test with at least an 80% score. Additional information regarding the instructor course and prerequisites are located on narce.com. Human Resource Management Adult and Pediatric First Aid/CPR/AED Instructor Course Course runs Monday-Thursday COURSE ENDS BY 12:30PM ON THURSDAY Course runs 8:30am-1:00pm Wed. & Thur. Course runs 8:30am-4:30pm Tuesday • Training Programs • Employee Documentation • Goal Setting and Performance Reviews • Leadership, Mentoring, and Communication • Reducing Turnover • Harassment and Violence in the Workplace • Outstanding Customer Service Take This Class Toward Your CRA 7 9 HRM REGISTER EARLY! LIMITED SEATING AVAILABLE FOR THIS COURSE! employee turnover, directing staff meetings, TOPICS Include Adult and Pediatric First Aid/CPR/AED Participant Course 8

