Awards & Engraving

2012 Sublimation Report

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FAQ For You BY JENNIFER FOY the printer (including paper & ink), heat press, substrate or even user error. Here I've put together a cheat sheet for your S easy reference of the most common problems that I receive emails about or run into when creating our own samples. For a quick-reference guide, cut out these pages to remove them and post them up with a sublimated magnet on your sublimated steel dry-erase board in your work area. Q: My products don't look so vibrant when pressed. What can I do? A: After confirming that you are using material that is accept- able for sublimating, check the type of paper you are using. If you are using paper that is specifically for fabric, find a paper that can be used for sublimating fabric and rigid substrates, or another option is to have two different kinds of paper for sublimation. Remembering to switch out paper within a single printer can get tricky during tight production deadlines. You also want to check to make sure the paper is in the printer in the right direction so that the printer prints on the correct side of the paper. Then if you are not already doing so, try pressing your flat substrate material face up. This will dramatically change the color saturation of the design on the final sublimated piece. Already doing this? Check your heat press temperature. While Pressing an image face-up on ChromaLuxe Metal Photo Panels ensures a crisp and clear image. many heat presses have a gauge, sometimes it can be off by as much as 25 degrees. This makes a huge difference! If you have a black-colored heat platen, the laser thermometer should work just fine for getting a correct reading. This thermometer works by pointing a beam of light at a source and then reading the temperature. Be sure to follow the directions when using the thermometer for accurate results. If the heat press is gray, then use a direct- contact tool to measure the temperature, such as a thermocouple or temperature strips. Contact your distributor for information on purchasing these items. Q: I'm getting these lines across my transfers. Help! A: This is sometimes referred to as banding. Most likely The Utility Panel can be found under the Printing Preferences options. the printer has a clogged nozzle head or needs an alignment check. This can be done by going into the Utility area of the printer by right clicking on the printer icon that is seen on your computer desktop. Click on Nozzle Check > Print. Look at the pattern on the paper once the printout is complete. If there are any gaps or faded areas, you will want to run a Nozzle Check or Auto Clean. Follow the on-screen directions, and you should be ready to start printing and pressing again in no time! Q: The color on my products (for non-fabric substrates) is not consistent. I'm using sublimation inks, and my printer has never used inkjet inks. A: Most likely this is a printer issue that can be solved with 20 UBLIMATION INVOLVES MANY BITS AND PIECES for the whole package, but when it comes down to it, most problems can be pinpointed to one of these items:

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