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| NORTH AMERICAN RINK CONFERENCE & EXPO 22 The North American Rink Conference & Expo (NARCE) is recognized as the premier annual educational event and exposition for ice rink industry professionals. Whether you have years of experience or are new to the industry, you and your business will benefit from the unrivaled educational and networking opportunities available at NARCE. NETWORK WITH PROFESSIONALS Throughout NARCE you have the opportunity to share experiences and ideas with hundreds of your peers, instructors and vendors. Attending NARCE is the perfect way to make lasting professional rela- tionships and friendships within the ice rink industry. • Who attends? Owners, general managers, operations managers, programming directors, recreation directors and coordinators, ice hockey and figure skating administrators, shift supervisors, operations personnel. • Where do they work? Private and municipal facilities, multisport facilities, community recreation centers, multi-purpose arenas, universities, private schools, entertainment centers. For profit and nonprofit organizations, management companies, professional sports teams, hockey associations, figure skating clubs. INCREASE YOUR KNOWLEDGE Our education courses for 2016 offer best prac- tices for programming, marketing, risk manage- ment, human resources, ice making, equipment operations, energy efficiency and safety and all other aspects of operating a successful ice rink. Courses taught by industry leaders and experts from these organizations: STAR, ORFA, Zamboni, Resurfice, Jet Ice, U.S. Figure Skating, USA Hockey and the American Red Cross. Add to your professional qualifications by taking courses whose curriculum goes towards earning these certifications: • Certified Ice Rink Manager (CIRM) • Certified Rink Administer (CRA) • Certified Ice Technician (CIT) – Recognized by the NHL • First Aid/CPR/AED Participant certificate (Red Cross) • First Aid/CPR/AED Instructor certificate (Red Cross) DISCOVER NEW PRODUCTS The RINK Expo at NARCE is the only time during the year that all of the top North American ice rink industry vendors come together under one roof to offer you the opportunity to preview their latest products and services. • Interact face-to-face with manufacturers that have proven track records and repre- sent key segments of the ice rink industry: ice resurfacers, edgers, paints and paint- ing equipment, dasherboards and shielding, flooring, scheduling and management software, rink supplies, architects and construction, refrigeration, dehumidification, lighting, insurance, advertising, rental skates and much more! WELCOME IN THIS GUIDE 21 STAR Membership Benefits 22 STAR Professional Designations 23 IMEO & BR Courses 24 IMPT & CITR Courses 25 Event Schedule 26 "RINK Expo" Trade Show 27 ORM & PMP Courses 28 HRM & American Red Cross Courses 29 USAH & USFS Courses 30 Columbus, OH Information 31 Hotel Information 32 Registration Form 2016 HIGHLIGHTS • Affordable hotel room rates. • Free internet in all guest rooms. • Discounted course registration rates for all STAR members. All Course Registrations Include: • Complimentary coffee breaks. • Complimentary lunches. • Pass to the "RINK Expo" Trade Show. • Welcome Reception for all attendees. • Attendee & Exhibitor Networking Social. • Giveaways, Raffles & Cash Prizes throughout the event. 14TH ANNUAL