Issue link: https://read.uberflip.com/i/726594
STARRINKS.COM SEPTEMBER.OCTOBER.2016 / 23 counter or front desk for customers to take at their leisure as they enter and leave the facility. EMAIL , If your facility has software designed for registrations, ice rental, etc., you already have access to a lot of pertinent customer information. Using that information allows you the ability to target selected groups or people for feedback easily through an email blast. Custom web-based surveys can be created through sites like Survey Monkey and Constant Contact. The links can then be sent to the selected group from your database for quick and easy Q&As. SOCIAL MEDIA , Customers are now connected to the Internet and their phones 24/7. For most, the constant attention to a four-inch screen is due to scrolling through their Twitter and Facebook feeds. Social media provides many outlets where people are very comfortable speaking their minds. With pages like Facebook, Twitter, and Instagram you are able to create and control content on a daily basis. Sharing pictures, posting comments or questions, just being active out there can reap dividends very quickly. Post a survey using the poll app on Facebook or ask a generic question and offer a prize to entice customers to submit their feedback. Even just making note of what customers are liking or retweeting on your accounts can provide valuable insight into what they like or dislike about your facility. Other sites like Yelp! and Google also offer an online presence and solution. The downside to these sites, however, is that customers (and even non-customers) are free to post reviews you will have no real control over, good or bad. "EVEN JUST MAKING NOTE OF WHAT CUSTOMERS ARE LIKING OR RETWEETING ON YOUR ACCOUNTS CAN PROVIDE VALUABLE INSIGHT INTO WHAT THEY LIKE OR DISLIKE ABOUT YOUR FACILITY." CompleteIceArenaServices.com | 612.685.6506 brandon@completeiceareservices.com CONTACT CIAS TO DISCUSS YOUR PROJECT NEEDS, TIMING, AND ANY SPECIAL CONSIDERATIONS. CIAS IS EFFICIENT, COST EFFECTIVE AND PROFESSIONAL FROM INSTALL TO FINISHED PRODUCT: ICE HOCKEY CURLING SPEED SKATING ICE MARKINGS AND LOGOS ICE ARENA PAINTING SERVICES NEED HELP INSTALLING YOUR ICE? CALL CIAS! TRUE DROP-IN REPLACEMENT FOR R-22 REFRIGERANT. NO SYSTEM OR OIL CHANGES REQUIRED. RS-45 email: customerservice@comstarproducts.com www.comstarproducts.com CALL 1-800-328-0142 NOW FOR SPECIAL PRICES. RS-45 email: customerservice@comstarproducts.com Used in Europe for over 12 years designed for Flooded Chillers R22 Capacity & COP match ZERO OZONE DEPLETING ATTENTION RINK MANAGERS AND OWNERS a low cost replacement for R22 is now available!