SUMMER2017
7
The Executive Symposium sold out for the
third consecutive year. Topics focused on "The
Master Plan"—touching on the fundamental
reasons for what we do and how they connect
to current operations—and on "What Went
Wrong"—allowing attendees to share what
learning they'd gained from a variety of
industry challenges.
The Idea Incubator, for facility operators and
staff, featured sessions presented by outside
and inside industry experts. One session
looked at "The Facility of the Future" and how
technology will change energy management,
customer engagement and interaction, and
even programming. Another session focused
on how facilities can work with outside
rightsholders, such as sport and social clubs
or US Lacrosse.
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