Editor's Note
Susie Zanardi | Editor, TravelWeekly Asia susie.zanardi@tenalpsasia.com
Travel and Technology
Technology has been well embraced in the travel industry, and travellers these days demand answers to be fast and expect their travelling experience to be done at the touch of a button. So, thanks to solution providers like Abacus and Amadeus, information is available at many points of sales, including airlines, travel agents and personal mobiles. Abacus VirtuallyThere enables
travellers to access information like their latest itinerary, changes to their flight schedules, e-tickets through a single portable. It was the industry's first management service shaped by travellers for travellers – accessible on the desktop and mobile devices. What goes on behind these or global
transaction processers distribution ser vices – also for
companies like Sabre and Travelport – are many millions of dollars spent on research and development to enable those in the industry to operate their businesses in a more efficient way and to meet the growing demands of travellers, and those who serve the travellers. Also in this issue, there is a slight
change in format . We wi ll carry separate pages on hotels and airlines as we get endless streams of press releases on their latest updates. We hope that Spotlight on Page 2
would be utilized for the staff in travel industry. It would also be used to share photographs, poems, or a letter from a reader. Or we could share quotes, or words of wisdom….. so that we can refl ect on the impact of what is being said and how apt they are.
ISSN 0219-5038
TRAVEL & MEETINGS GROUP ASSOCIATE PUBLISHER (Asia) Amantha Chia | amanthia.chia@tenalpsasia.com PUBLISHER (China) Susan Li | susan.li@tenalpsasia.com ASSOCIATE PUBLISHER (China) Zhang Jing | jing.zhang@tenalpsasia.com
EDITORIAL EDITOR (ASIA) Susie Zanardi | susie.zanardi@tenalpsasia.com EDITOR-IN-CHIEF (CHINA) Cindy Cui | cindy.cui@tenalpsasia.com REPORTER (CHINA) Vita Lu | vita.lu@tenalpsasia.com CONTRIBUTOR Daniela Li-Ann Zanardi
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FINANCE
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SpotLight
Have a Heart: BA donates to Comic Relief
British Airways donated S$2,124 to global charity partner Comic Relief. – made in conjunction with the airline's Passion for Service Day activities held at Changi Airport on Valentine's Day. Airline staff were rewarded for service excellence by passengers who give away heart-shaped stickers. For every sticker collected British Airways donated S$0.25.
"We wanted to show passengers how much we care about great service and have a little fun for a good cause. Both the British Airways staff and our passengers loved Passion for Service Day.
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TRAVEL & MEETINGS GROUP, TEN ALPS COMMUNICATIONS ASIA PTE LTD BA's checking agent Phua Yong Ikaika By the time the last passenger
checked in it seemed like our entire crew was covered in hearts," said Nick McGlynn, British Ai rways Re g ion a l gener a l ma n ager for Southeast Asia.
2 | ■ TRAVELWEEKLY ASIA | 21 FEBRUARY 2012
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