Customer Case Studies

Tandem Family of Companies


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© 2018 Sage Intacct, Inc. All rights reserved. 877-437-7765 Company Overview Founded in 1997 as a benefits brokerage, the Tandem Family of Companies has grown and is now made up of four HR-focused companies including Tandem HR (an IRS certified professional employer organization, or CPEO), Benefits Solutions Group (a full service insurance brokerage firm), Workplace Solutions (an employee assistance program) and Alliance Workplace Solutions (a voluntary benefits firm). Together, these entities partner with hundreds of businesses of all sizes in a wide variety of industries to provide a full suite of custom high-touch HR solutions. Learn more at www. Executive Summary Previous So ware: • Intuit QuickBooks, Peachtree Results with Sage Intacct: • Saves 500 person-hours annually by eliminating workarounds • Time needed for monthly close reduced from 30 days to 10 • EBITDA up 194% over last two years through data-driven decision-making • Accounting team size increased by 1 FTE despite 150% revenue growth • Improved profitability through data-driven decision-making Challenges In Need of Sophisticated Multi-Entity Financial Management Tandem Family of Companies (TFC) assists business owners with a full suite of customized, high- touch human resources (HR), payroll, benefits, and risk management solutions. The company consists of five business units comprised of 21 different entities, and supports over 500 small and mid-sized businesses. Previously, Tandem's finance team was using a hodgepodge of 22 instanc- es of QuickBooks along with other systems, and spending 20 to 30 days each month on manual reconciliation work. When it came time to close the books, the team created Excel spreadsheets for each entity and then combined them into a master spreadsheet, which had 56 tabs and ran about three alphabets wide. In the summer, TFC would hire an intern to comb through the chart of accounts to ensure consistency. "We have a lot of inter-company transactions at TFC, and were struggling with proper invoicing and expensing because all of our business units had their finances on different systems," said Tanya Yakhnis, TFC's CFO. "We had to get very, very good at workarounds, and it felt like everyone on our team had an advanced degree in Excel." TFC brought on consulting firm Armanino McKenna to help evaluate its options for a new financial management solution. The Chicago-based firm also sized up NetSuite and Microso Dynamics GP before selecting Sage Intacct. "Sage Intacct was the right choice for several reasons," Yakhnis said. "It's great at managing multiple entities seamlessly, it is much easier to adapt to our needs than other solutions without heavy involvement from IT, and it was the first step in moving our compa- ny's entire application ecosystem to the cloud." Solutions Graduating to Sage Intacct Saves 500 Person-Hours Each Year TFC estimates that it's saved 500 person-hours a year by eliminating workarounds in Excel and the need to identify and fix manual errors, and through more efficient labor cost reporting and analysis. For instance, the finance team can review comprehensive financial information in minutes, rather than spending nearly 10 days a month combining and reconciling financials in Excel. The monthly close has been reduced from 30 days to 10 days or fewer. And while TFC's gross revenue has soared 150%, from $300 million in 2011 when Sage Intacct went live to $750 million in 2018, TFC's finance staff increased by only one full-time employee. In Need of Sophisticated Multi-Entity Financial Management Tandem Family of Companies C A S E S T U D Y

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