RV PRO

June '18

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6 • RV PRO • June 2018 rv-pro.com Departments: Editor's Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product Highlights . . . . . . . . . . . . . . . . . . . . . . 92 Ad Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 About The Cover: Dick Grymonprez, director of sales for Athens Park Model RVs, is pictured on the front porch of one of the company's new models. Grymonprez says the company experienced strong growth the past two years and he has high hopes for this year as well, echoing the sentiment of other park model builders. Contents continued AFTERMARKET, continued: BUSINESS: Rise of the Multi- Cultural Camper KOA's annual camping report finds the number of campers is growing fast – while trending younger and becoming more diverse. PAGE 72 Q&A with MARVAC's Bill Sheffer The executive director of Michigan's RV and campgrounds association talks tourism, sponsoring RV shows and the challenges and rewards of representing multiple groups. PAGE 78 PRO Business Advice: Chuck Marzahn In part 3 of his ongoing column on employee recruiting, retention and staffing, guest columnist Chuck Marzahn makes the case that getting new hires integrated into the culture and making them part of the family drives retention of the best employees. PAGE 84 PRO F&I Advice: Jeff Wyatt Guest columnist Jeff Wyatt warns dealers to avoid the seven costly F&I sins, any of which can negatively impact a dealership's earnings potential. PAGE 88 Special Product Focus: Power Solutions Especially with more campers wanting to go off-grid, dealers need to have popular power supply options on-hand. PAGE 44 A Lithium Battery Primer This guest column seeks to answer questions regarding lithium batteries, which are becoming more common in today's RVs. PAGE 56 Keeping It Cool Pines RV Refrigeration finds success producing remanufactured cooling units for RV refrigerators offering customers an alternative to purchasing brand-new fridges. PAGE 60 Bonus Special Product Focus: Outdoor & Camping Gear A plethora of products ranging from outdoor grills and portable coolers to outdoor recliners can help RVers appreciate the benefits of being outdoors even more. PAGE 66

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