Administrative
Assistant's
PROFESSIONAL DEVELOPMENT FOR CANADA'S OFFICE SUPPORT STAFF
Have you ever seen something
on your iPhone or iPad screen
and wanted to save it? It's
simple: Press the Home button
(the round button at the bottom
of your iPhone or iPad) and the
On/Off button (on the top righthand edge) simultaneously.
You'll hear the same sound
(click!) as when you take a picture with your Camera app.
Your image will be stored in
the Camera Roll and you can
then send the screenshot via
email, just as you can with any
other image or photo.
Android devices
To take a screenshot on your
Android device running 4.0 or
later, hold down the power and
volume-down buttons for a few
seconds. The image will be in
Android's Gallery.
INSIDE
Consistency . . . . . . . . . . . . 2
There's something to be said for
people who are consistent.
Productivity myths . . . . . . . 3
Having more time doesn't mean
you'll get more done.
Work the room. . . . . . . . . . 6
Showcase your people skills.
Great apps . . . . . . . . . . . . . 7
Access your computer remotely,
upload customer loyalty cards or
just find the nearest Tim Hortons.
AUGUST 2013
Conversation stealer?
You may be one—most of us are. Here's how to be a sharer
By Rhonda Scharf
Consider this typical conversation:
Mike: How was your weekend?
Sue: Really nice. We went for a
ride along the canal on our bikes.
Mike: Really? I've been planning
to do that for years! Every year I
keep saying how I would love to do
that. I probably
haven't been
on my bike for
three years. I'm
really getting
out of shape. I
started a new
diet, though….
Really Mike? Were
you interested at all in
Sue's weekend, or did you just
want to talk about you?
Most people are conversation
stealers. It's hard for us to admit,
but it's true. Ninety-five per cent of
us are autobiographical listeners.
We listen long enough to relate it to
something in our own experience
and then we take over the conversation.
Me: Warren and I are celebrating
our sixth anniversary this year by
going to Paris.
Mike: I've been there. Make sure
you bring your credit card because
it's very expensive. As a matter of
fact, when I was there…
And so the stealing goes.
Mike has listened autobiographically to my statement and then
related it to his own experiences.
Sebastian Gauert/shutterstock.com
Smartphone
tip: screenshots
UPDATE
That is natural, normal and expected. But being a conversation stealer
isn't a very good thing for Mike's
professional (or personal) reputation. People don't like it when you
derail the conversation, especially
after you've just asked them a question.
If he was a good conversationalist (and not a conversation stealer)
Mike's conversation might go like
this:
Me: Warren and I are celebrating
our sixth anniversary this year by
going to Paris.
Mike: What a great city! What
are you planning on doing there?
Me: I don't know, really—I just
Continued on page 5
