Issue link: http://read.uberflip.com/i/1496084
42 / MARCH.APRIL.2023 USICERINKS.COM BY JOHN MONTELEONE, CIRM, CPRP Avoiding a hands-on problem hether your rink is high volume cash sales, predominately credit card based, utilizes purchase orders, has $200 in a cash bag in the bottom desk drawer or a $10,000 POS system, a solid cash- handling plan is vital. Every penny that comes over the counter from your customers or goes out to your employees needs to be accounted for. Most of us employ and entrust others to manage the bulk of our cash sales, particularly the Friday and Saturday night public skates that produce large volumes of cash. But how can we be sure that every $2 skate rental is actually making it into the register? Would any of us actually know if five or six admissions weren't rung up? If not, how about 10 or 20? Facilities that have a lower percentage of loss through employee theft and mishandled funds typically employ the following criteria to safeguard money: W p Spot check registers frequently for cash-to- transaction accuracy. 1. Cashiers are identified when they ring in sales, meaning they put in a code or unique identifier prior to the transaction. 2. Refunds require a second person, typically a supervisor, to authorize and authenticate the transaction. 3. Printed receipts are required for all transactions. A sign prominently displayed at the register stating this is usually in place. 4. Supervisors "spot check" registers frequently for cash-to-transaction totals. 5. Cashiers are required to utilize the "Subtotal" and "Amount Tendered" features on their POS or cash register to give back correct change. 6. Require purchase orders for items over $300. 7. Keep and tally receipts against petty cash out. 8. Scrutinize 'Z – out' reports and do not tolerate less than 1% over/under cash balances each month.