Petawawa Military Family Resource Centre

Emergency Family Care Assistance Military Police – non emergent line 613-687-5511 x 677-5444 Ontario Provincial Police – non emergent line 613-735-0188 Garrison Fire Hall – non emergent line 613-687-5511 x 677-5555 Petawawa Fire Department – non emergent line 613-687-5536 x 2014 Ontario Poison Centre 1-800-268-9017 Health Connect Ontario (formerly Telehealth) 811 Renfrew County Virtual Triage and Assessment Centre (RC VTAC) 1-844-727-6404 Family and Children's Services of Renfrew County 613-735-6866 or 1-800-267-5878 Town of Petawawa 613-687-5536 City of Pembroke 613-735-6821 Recreation Complex 613-687-2932 Dundonald Hall 613-687-5511 x 677-7114 PSP Health Promotion 613-687-5511 x 677-4685 Garrison Mental Health 613-687-5511 x 677-4100 Garrison Duty Chaplain 613-687-5511 x 677-5611 Service Ontario 1-800-267-8097 Service Canada 1-800-622-6232 Immigration, Refugees and Citizenship Canada 1-800-855-0511 Military Families: Services and Support Assistance Hotline 1-888-333-8545 https://www.ontario.ca/page/ military-families-services- and-support 211 Ontario 211 Ottawa Valley Waste Recovery Centre 613-735-7537 Ontario SPCA Renfrew County Animal Centre 613-635-7508 Report animal welfare concerns 24/7 1-833-926-4625 Suicide Crisis Helpline 988 988.ca is a confidential, personal, bilingual and free service offering information, support, referrals, reassurance and crisis management to the military community. You can call at any time for any reason. 1-800-866-4546 CONTACT INFORMATION Contact the PMFRC from Monday to Friday, 8 AM to 4 PM at 613-687-1641 Emergency – Police, Fire, Ambulance 911 The Family Information Line Monday to Friday, 8 AM to 4 PM: 613-687-1641 ext. 2230 After hours, holidays and weekends: 613-687-5511 ext. 677-5611

• WELCOME GUIDE
• New Building Facility
• PMFRC | WELCOME GUIDE
• The PMFRC is committed to giving people with disabilities the same opportunity to access our programs, services and activities, and allowing them to benefit from the same services, in the same place and in a similar way as other users of the organization
• Learn more about our commitment to accessibility and provide feedback at https://bit.ly/PMFRCACCESSIBILITY
• We would like to acknowledge on behalf of the Petawawa Military Family Resource Centre, our Garrison Partners, and our community that we are meeting on the traditional territory of the Algonquin People. We would like to thank the Algonquin people and ex
• Contact the PMFRC
• South Side Community Centre – 613-687-2104 North Side Office – 613-687-1641 Information@PetawawaMFRC.com
• TABLE OF CONTENTS
• PAGE 2 Message from the Executive Director PAGE 3 Arrival in Petawawa PAGE 4 Municipalities and Utilities PAGE 5 Medical and Dental Care PAGE 6 Mental Health Support PAGE 7 Schools and Programs for Children PAGE 8 Child Care PAGE 9 Navigational
• MESSAGE FROM THE EXECUTIVE DIRECTOR
• CFMWS.CA/PETAWAWA
• ARRIVAL IN PETAWAWA
• Did you…
• Welcome to Petawawa.
• Clear in with the PMFRC?
• For clear-ins, stop by our South Side location in-person or clear-in virtually by emailing us at Information@ PetawawaMFRC.com
• Visit the PMFRC website and social media?
• Visit CFMWS.ca/Petawawa and follow @PMFRC on Facebook and Instagram.
• Get a health card – if moving from another province?
• www.ontario.ca or 1-800-387-5559
• Military Housing in Petawawa
• For information about RHUs and to be
• Update your license, insurance and vehicle registration?
• Visit Service Ontario at 14 Ypres Blvd in Petawawa (Canex Plaza) or 400 Pembroke Street East in Pembroke. You may also be able to renew online at https://www.ontario.ca/page/ serviceontario
• Begin searching for a family doctor? Call Health Care Connect at 1-800-445-1822 or visit https://www.ontario.ca/page/find-family- doctor-or-nurse-practitioner
• Add your child(ren) to the PMFRC day care waitlist?
• Email Waitlist@PetawawaMFRC.com for child care and waitlist application forms or visit https://bit.ly/PMFRCWaitlistInfo
• Set up mail forwarding?
• www.canadapost-postescanada.ca
• added to the waitlist, contact: Canadian Forces Housing Agency Housing Services Centre Petawawa, 3420 Dundonald Drive, Petawawa ON K8H 2W6 Telephone: 613-687-0000 Email: cfha-alfc.petawawa@forces.gc.ca
• Remember to clear in with the PMFRC!
• PMFRC | WELCOME GUIDE
• MUNICIPALITIES AND UTILITIES
• Local municipalities
• Distance to Garrison Petawawa from: Pembroke - 17.4 km Chalk River - 20.4 km Deep River - 29.5 km Eganville - 50.3 km Cobden - 51.1 km Renfrew - 78.3 km Ottawa - 167 km
• Local Utility Providers
• Transportation in Petawawa
• Cogeco 1-800-267-9000 TV | Internet | Home Phone
• NRTC 1-800-407-3387 TV | Internet | Home Phone
• Bell 1-866-310-2355 TV | Internet | Home Phone | Mobility
• Shaw Direct 1-888-554-7827 TV
• Rogers 1-888-764-3771 Mobility
• Telus 1-866-558-2273 Mobility
• Virgin Plus 1-855-238-6847 Mobility
• Hydro One 1-888-664-9376 Electricity
• Ottawa River Power 1-877-332-3316 Electricity
• Enbridge 1-877-362-7434 Natural Gas
• Petawawa Taxi 613-687-5527
• Ed's Taxi 613-687-6077
• Mike's Taxi & Delivery 613-732-7465
• Redd Taxi 613-717-0027
• Ontario Northland Buses 1-800-461-8558
• DID YOU
• KNOW?
• CFMWS.CA/PETAWAWA
• MEDICAL AND DENTAL CARE IN PETAWAWA
• Dental Care Looking for a dentist? Find a dentist or orthodontist using the virtual Find a Dentist Tool from the Ontario Dental Association www.oda.ca
• Medical Care Looking for a family doctor? Add yourself to the Provincial Waitlist by calling: Health Care Connect at 1-800-445- 1822 or visit https://www.ontario.ca/page/ find-family-doctor-or-nurse-practitioner
• Pembroke Regional Hospital (PRH) *24-hour emergency 613-732-2811
• Deep River and District Hospital (DRDH) *24-hour emergency 613-584-3333
• Renfrew County District Health Unit (RCDHU) 613-732-3629 or 1-800-267-1097
• Health Care available virtually and by phone
• Renfrew County Virtual Triage and
• Assessment Centre (RC VTAC) 1-844-727-6404 Residents of Renfrew County who do not have a family physician or nurse practitioner or cannot access their family physician or nurse practitioner, can call RC VTAC for support from medical receptionists, phys
• Ontario Health Care Connect 1-800-445-1822
• Petawawa Centennial Family Health Centre (PCFHC) The PCFHC offers a limited number of services by appointment including midwifery, women's wellness, health education and occasional workshops. Please note that this is NOT a walk-in clinic. Visit www.PCFH
• PMFRC | WELCOME GUIDE
• Maple Available for free for dependents of CAF members living in Canada. A valid CFOne card number is needed to confirm your eligibility for this program. If you don't have a valid CFOne card number, you can register for one online at: https://cfmws.ca/
• DID YOU KNOW?
• MENTAL HEALTH SUPPORT
• PMFRC Mental Health Services and Support
• The PMFRC Mental Health team can provide: • Short term counselling (solution-focused brief therapy)
• • Single counselling sessions • Crisis support • Counselling for military families (child,
• youth, couples, individuals)
• • Specialized support for families of the ill,
• injured, and fallen
• • Youth counsellor support at Valour School, Bishop Smith Catholic High School, Fellowes High School and Mackenzie Community School for youth ages 12 and up.
• Appointments can be conducted in person, on-line or by phone. To reach the Mental Health team, please send an email to MHsupport@PetawawaMFRC.com
• Mental Health Resources
• PMFRC Mental Health Services 613-687-7587 MHsuppport@PetawawaMFRC.com
• Family Information Line (FIL) 1 800-866-4546 FIL-LIF@CFMWS.com support for the military community is available 24/7
• Canadian Forces Member Assistance Program (CFMAP) 1-800-268-7708
• Mental Health Services of Renfrew County 613-732-8770 x 8005
• 24/7 Mental Health Crisis Line 1-866-996-0991
• Crisis Texting Service for Kids of CAF Families powered by Kids Help Line send a text to 686868 with the keyword CAFKIDS
• Garrison Mental Health Services 613-687-5511 x 242-4100 for CAF Members
• Operation Stress Injury Social Support (OSISS) 1-800-883-6094
• The Phoenix Centre 613-732-2374 | 1-800-465-1870
• Robbie Dean Counselling Centre 613-629-4243
• Strongest Families Institute 1-866-470-7111
• Renfrew County Youth Wellness Hub 613-570-8953 renfrewcounty@youthhubs.ca
• The PMFRC Mental
• Health Walk-In Clinic
• CFMWS.CA/PETAWAWA
• SCHOOLS AND PROGRAMS FOR CHILDREN For more information about local schools
• For more information about local schools
• and zoning, please contact the school board
• Renfrew County Catholic District School Board (RCCDSB) 613-735-1031 Renfrew County District School Board (RCDSB) 613-735-0151 Conseil des écoles catholiques du Centre Est (CECCE) 1-888-230-5131 Conseil des écoles publiques de l'Est de l'Ontario (CEPEO) 1
• PMFRC | WELCOME GUIDE
• Add your child to the PMFRC child care waitlist
• Please call 613-687-1641 or send an email to
• Waitlist@PetawawaMFRC.com
• CHILD CARE
• DID YOU KNOW?
• Lil' Troopers Day Care
• Lil'Troopers North
• CFMWS.CA/PETAWAWA
• NAVIGATIONAL SUPPORT, SECOND LANGUAGE TRAINING AND SPECIAL NEEDS & INCLUSION
• Learn more:
• PMFRC | WELCOME GUIDE
• DEPLOYMENT SUPPORT
• Deployment Support Did you know that deployment is defined as any time a CAF member is away for an extended period of time including courses, field exercises, IR and overseas deployments? We provide one-on-one support for families who are experiencing a
• If there is a deployment in your future, connect with one of our Military Family Navigators to find how the PMFRC can support your family. Contact FamilyNavigator@PetawawaMFRC.com
• FAMILY CARE ASSISTANCE
• SOINS FAMILIAUX D'URGENCE
• DID YOU KNOW?
• You can complete an Emergency
• Child Care Plan before your
• deployment to ensure your children
• will be taken care of in case of an
• emergency while you are away from
• home. Oftentimes, families think
• they don't need a plan because
• one parent is always at home. An
• updated and complete Emergency
• Child Care Plan ensures that you are
• ready for any situation.
• CANSOFCOM Families
• For additional information and support please email communityintegration@mfspetawawa.com
• The PMFRC Deployment Lending Library
• Petawawa Morale Mail
• Don't forget to complete your DAG!
• Did you know you should be completing a DAG anytime you are away from your family for 2 or more weeks? Whether it's related to a course, deployment, IR, OUTCAN or Isolated posting- DAGs are essential for ensuring the people who are important to you are
• CFMWS.CA/PETAWAWA
• MEDICAL RELEASE, TRANSITION AND VETERANS
• Veteran Family Program
• PMFRC | WELCOME GUIDE
• Veteran Affairs Canada
• can be reached at 1-866-522-2122
• DID YOU KNOW?
• Petawawa Employment Service Location
• Deep River Service Information
• 613-687-1717
• Service is also currently offered in-person to the Deep River area. Contact our Petawawa office for more information.
• Unit D – 3025 Petawawa Blvd,
• Petawawa, ON K8H 1X9 Open Monday to Friday 8AM – 4PM
• Employment Workshops, Training and Certification Employment workshops are offered both virtually and in-person, and may include virtual monthly Career Chats to learn about programs such Better Jobs Ontario, Ace the Interview for interview preparation an
• Several free and virtual training programs and certifications are available on demand including Workplace Hazardous Materials Information System (WHMIS), Accessibility for Ontarians with Disabilities Act (AODA), and more! Registration is required for most
• Scan to view the local Job Board
• All of our services are free, confidential, and bilingual and we can assist you in person, by phone, or virtually. If you require support accessing our programs and services contact Accessiblity-Support@PetawawaMFRC.com
• Are you looking for a job or thinking about a career change? Our Employment Service team offers free, bilingual, and confidential support to Ontario residents including one-on-one coaching and job search support, employment readiness workshops, Labour Ma
• Military Spouses and Family Members Employment Service has a team of professionals who understand the unique challenges of military life. If you are a military spouse we can: • tell you about the local labour market • help you to tailor your resume and
• letter to make it attractive to local markets • offer information about programs, services
• and training that are available to you
• • if your profession requires a unique license
• (i.e. hairdresser, teacher, nurse, etc.) we can tell you more about the requirements in our area, and how you can apply
• CFMWS.CA/PETAWAWA
• VOLUNTEERING AND BOARD OF DIRECTORS
• DID YOU KNOW?
• Let's stay connected!
• Are you following the PMFRC on social media yet? It is a great way to stay up to date with our programs and services and learn about
• upcoming events!
• Facebook | Instagram|YouTube
• @PMFRC
• PMFRC | WELCOME GUIDE
• DID YOU KNOW? (1)
• PMFRC NEWSLETTER
• Activities and
• Events Calendar
• Find out what's going on this month with programs from the PMFRC and PSP in one convenient calendar.
• CFMWS.CA/PETAWAWA
• LOCAL ATTRACTIONS AND AMENITIES
• Campgrounds
• BlackBear Campground
• PMFRC | WELCOME GUIDE
• Garrison Petawawa Military Museums
• CFMWS.CA/PETAWAWA
• COMMUNITY RESOURCES
• DID YOU KNOW?
• Algonquins of Pikwakanagan First Nation
• LGBTQ Youthline
• PMFRC | WELCOME GUIDE
• CONTACT INFORMATION
• Emergency Family Care Assistance
• Monday to Friday, 8 AM to 4 PM: 613-687-1641 ext. 2230 After hours, holidays and weekends: 613-687-5511 ext. 677-5611
• Contact the PMFRC from Monday to Friday, 8 AM to 4 PM at 613-687-1641
• The Family Information Line
• is a confidential, personal, bilingual and free service offering information, support, referrals, reassurance and crisis management to the military community. You can call at any time for any reason. 1-800-866-4546
• PMFRC LOCATIONS
• QUICK REFERENCE GUIDE
• Open Monday to Friday
• Employment Service in Petawawa
• Open Monday to Friday (1)
• Everyone is welcome at
• Employment Service
• Lil' Troopers North
• New Building Facility Updates