GO Indoor

Spring 2023

USIndoor's Official Magazine is a quarterly publication, dedicated to owners, managers, program administrators and other professionals, startups and providers involved with indoor recreational sports facilities.

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12 Office Manager then Tournament Director. In 2018, Jared and his wife bought the business and through their combined efforts sustained and grew the business through those formidable years of COVID. When asked what prompted Jared and his wife to buy out the business Jared stated "We had both worked here long enough and done everything as well as seen it operate for so long that we knew it was a successful business as is and we knew that we could replicate that formula and keep it rolling." It's also worth mentioning that Jared and Chelsea's passion for what they do and how it is done allows them to see that it's not just a place for kids to run around but rather a place for them to gain those specific values that comes with participating in youth sports. Despite having a degree in Business, Jared says "I don't believe it plays into how good or bad I am in my job. I think it's purely just experience." Similarly, his wife Chelsea had studied to become a school counselor but now runs the books of the business flawlessly according to Jared. When it comes to longevity (20+ years as in the case of the Warehouse) Jared says "Initially, I saw the business from a distance but now, I can retroactively look back as a business owner and ask why has this worked so well?" Although Jared was on the periphery of the business as a part timer during those early years, he did notice the rate at which the business scaled up due to the demand of gym space in the area. At first the staff office occupied a portion of the rental space but when the business took off exponentially, they had to build-out a separate space for the offices to make room for rentable and revenue generating areas. As a further example, in the beginning they used to mull over the decision of having either two or three trash cans. However, in what seemed to be overnight, they were like "We're going to need 50 trash cans!" Beyond the initial growth spurts, there were many other challenges that they faced in those initial years of operation. From staffing, scheduling, and programming issues to COVID limitations and shutdowns, The Warehouse faced a lot of the same adversities that most facility operators also had to contend with during those times. When asked what kept them afloat, Jared says "Really, it's a couple of

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