Discover how AI enhances player performance, optimizes
facility operations, and empowers data-driven decision-
making. Equip yourself to harness AI's power to elevate
player training, engage fans, and enhance overall facility
experiences. Don't miss this opportunity to be part of the AI
revolution in sports.
ROUNDTABLE SESSIONS
LOCATION: MEDIA DINING ROOM
We'll discuss common challenges and innovative solutions to a
problem nearly everyone is having: Hiring enough (and the
right) people!
A thought-provoking debate that explores the pros and cons
of three distinct pricing models. Gain valuable insights into
revenue optimization, community building, and player
satisfaction to achieve your facility's financial goals while
fostering a thriving sports community.
DAY 1 - MAY 1 DAY 2 - MAY 2
THE GREAT DEBATE: MEMBERSHIPS V.
TEAM FEES V. INDIVIDUAL FEES
IT'S HERE: AI AND YOUR FACILITY
HIRING IN 2024: IT'S DIFFERENT NOW!
Chuck Stollery, USI | 11am - 12:30pm
Luke Wade (FacilityAlly), Charles Seltzer (Cross Court), Chuck
Stollery, USIndoor | 2:30pm - 3:30pm
Kevin MacCauley, UpperHand AI | 3:45pm - 4:45pm
Join us for a strategic blueprint session that explores how to
attract non-sporting events and maximize space utilization,
boosting your venue's revenue.
FILL 'ER UP! ATTRACTING NON-SPORTING
EVENTS TO FILL SPACE
Jamie Hammond, Total Sports Experience | 9am - 10:30am
Learn how to infuse thoughtfulness and empathy into every
customer interaction, creating memorable experiences that
foster loyalty and brand advocacy.
THOUGHTFUL CUSTOMER EXPERIENCES:
SUPERCHARGE YOUR WORD OF MOUTH
Lisa Akerson, VP, Daysmart Recreation | 11am - 12:15pm
Enhancing your communication skills is key to success in
today's dynamic marketplace. Equip yourself to effectively
engage customers, tailor messages, and build trust through
transparent and authentic communication.
MEET THEM WHERE THEY ARE:
COMMUCATING WITH YOUR CUSTOMERS
Joel Garcia, CloudContact AI | 2:30pm - 3:30pm
Have a specific question about operations, construction, or
finance? Join our cadre of industry consultants and ask your
questions!
ASK THE EXPERT
Various | 3:45pm - 4:45pm
