Administrative Assistant's Update

August 2014

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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UPDATE PM #40065782 P R O F E S S IO N A L D E V E L O P M E N T F O R C A N A DA' S O F F IC E S U P P O R T S TA F F Administrative Assistant's AUGUST 2014 UPDATE Worst boss? And the worst boss in the world is... drum roll... the CEO of Amazon; at least, according to people who voted in the annual International Trade Union Confederation World Conference in Berlin this year. Jeff Bezos was awarded the title of world's worst boss at the convention, according to its website, which accuses Amazon of treating its workers like robots and says it "has been at the forefront of tax avoidance scams and diffi cult working conditions." According to a new book about Bezos by Brad Stone, the CEO "thrives on confrontation," Forbes reports. The book says he is similar in leadership style to many other technology executives. "Most of his outbursts are a direct result of his total commitment to improve customer service," writes Stone. INSIDE Bad bosses . . . . . . . . . . . . 3, 6 Coping with a diffi cult manager. Presentation tips . . . . . . . . . 4 If you can speak at a BBQ, you can be a good presenter. Wireless charging . . . . . . . . 7 Something cool is coming to a Starbucks near you—not a new drink, a new technology. We're not married . . . . . . . . 8 Execs weigh in on the term "offi ce spouse." Time management tips Five tips to help you take back control By Robert Hosking Complex methods for organizing your schedule, while well mean- ing, often just end up distracting you from your work—and wast- ing extra minutes you don't have. Instead, try these fi ve simple but effective time man- agement tips to maximize your effi - ciency. 1. Create "no interruption" blocks Set aside a chunk of uninterrupted time—30 minutes to an hour—each day. Use this period to get started on a high-priority project or to wrap up an almost-completed assign- ment. Turn off your phone, don't check your email and close the of- fi ce door. If you don't have a door, give other signals that you don't wish to be interrupted, such as put- ting on a headset or headphones. Or, go and hide in an unused con- ference room. 2. Simplify your to-do list Extensive lists not only take time to write, they're also overwhelm- ing. In theory, long to-dos help you visualize your tasks and organize them methodically. However, seeing the laundry list in black and white can be a killjoy. Psycho- logically, it's better to create short, manageable lists and to be able to check off items quickly. 3. Expect the unexpected Setting a rigid schedule and fol- lowing it slavishly can backfi re. Whether it's a phone call that goes long or a last-minute meeting, your Continued on page 4 Credit: Elnur/shutterstock.com

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