Northstar

TWA Jun 2013

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Editor's Note ISSN 0219-5038 TRAVEL & MEETINGS GROUP (ASIA) PUBLISHER Amantha Chia Tel: (65) 6521 9752 | amantha.chia@contineomedia.com Melissa Tizi | Editor, TravelWeekly Asia EDITORIAL EDITOR Melissa Tizi Tel: (65) 6521 9741 | melissa.tizi@contineomedia.com melissa.tizi@contineomedia.com The finer details The recently concluded ILTM Asia in Shanghai brought home a clear point – that the travel fraternity needs to understand what the end consumer requires, in finer detail. It's not that we are not doing well in servicing the high-end market; the products are out there, the foundation has been laid out, profiles are identified but what exactly is the purpose of providing without needing? We cannot be chasing wind, in speeds unknown. In light of this, weaving in the expertise of key luxury travel agents and service providers will create the right tapestry of channels where services meet demands. The right tools to market these products and services are also essential in making them SpotLight Your Majesty, please Cakes and birthdays always go hand-in-hand and it is no different for Royal birthdays. In conjunction with the Yang Di-Pertuan Agong Tuanku Abdul Halim's Official Birthday celebration on June 1, 2013, the Kuala Lumpur Convention Centre presented His Royal Highness with an intricate four-tier cake. Standing at five feet in height and three feet in width, the 48kg sweet presentation was decked predominantly in yellow and gold to align with the Royal colour, and featured the Coat of Arms of all the 14 states and territories as well as the Malaysian flag. 2 | ■ known to the higher segment of travellers that would expect a different level of services. Find out more in our feature pages this month, on the key topics tabled out at ILTM Asia. Spreading the finer details into the offering of luxury accommodation, we see upscale lifestyle resort under Accor opens in Phuket while the birthplace of philosopher Confucius, gets a charmed elegance with the upcoming launch of Shangri-La Hotel, Qufu. We also talked to Ilya Gutlin from SITA on the details that went into creating the latest passenger processing and self-service technology for the World's Best Airport. Click on the following pages for more details. TRAVELWEEKLY ASIA | JUNE 2013 SALES & MARKETING ACCOUNT MANAGER Kevin Ng Tel: (65) 6521 9742 | kevin.ng@contineomedia.com MARKETING MANAGER Laura Low | laura.low@contineomedia.com MARKETING EXECUTIVE Rainy Lau | rainy.lau@contineomedia.com AD ADMIN ASSISTANT Rena Koh | rena.koh@contineomedia.com TRAVEL & MEETINGS GROUP (CHINA) PUBLISHER Susan Li Tel: (8610) 8532 3611 | susan.li@contineomedia.com EDITORIAL EDITOR-IN-CHIEF Cindy Cui | cindy.cui@contineomedia.com EDITOR Wang Xinsheng | xinsheng.wang@contineomedia.com REGIONAL REPORTER (Bejing) Sarah Qiu | sarah.qiu@contineomedia.com REGIONAL REPORTER (Shanghai) Lily Bai | lily.bai@contineomedia.com REGIONAL REPORTER (Guangzhou) Yippy Chen | yippy.chen@contineomedia.com SALES & MARKETING ASSOCIATE PUBLISHER Jane Zhang Tel: (8621) 5179 8360 | jing.zhang@contineomedia.com SALES MANAGER Joyce Le Tel: (8610) 8532 3611 | joyce.le@contineomedia.com MARKETING MANAGER Kevin Wang | kevin.wang@contineomedia.com MARKETING ASSISTANT (Beijing) Laura Lv | laura.lv@contineomedia.com MARKETING ASSISTANT (Shanghai) Vita Lu | vita.lu@contineomedia.com PUBLISHING SUPPORT EDITORIAL PRODUCTION MANAGER Pauline Goh | pauline.goh@contineomedia.com DESIGN MANAGER Honess Ho | honess.ho@contineomedia.com GRAPHIC DESIGNER Elsie Chin | elsie.chin@contineomedia.com DATABASE & WEB MANAGER Lim Keng Boon | kengboon.lim@contineomedia.com CIRCULATION EXECUTIVE Levi Cheng | levi.cheng@contineomedia.com WEB DEVELOPER Roger Tan | roger.tan@contineomedia.com WEB OPERATIONS EXECUTIVE Ellyshia Suciawan | ellyshia@contineomedia.com FINANCE FINANCE MANAGER (Asia) Lim Ai Ling | ailing.lim@contineomedia.com FINANCE MANAGER (Beijing) Lisa Liu | lisa.liu@contineomedia.com FINANCE & ADMIN EXECUTIVE (Beijing) Carol Xue | carol.xue@contineomedia.com CONTINEO MEDIA PTE LTD CEO Raymond Wong | raymond.wong@contineomedia.com MEDIA REPRESENTATIVES GERMANY / AUSTRIA / SWITZERLAND Media Praxis Tel: 49 40 5005 3912 | email: rosteck@t-online.de KOREA iClick Korea Tel: 82 70 8880 1745 | email: kshong2000@nate.com MIDDLE EAST BSA Consultants Tel: 9714 228 7708 | email: stephen@bsacmena.com NORTH AMERICA Huson Media Tel: 1 212 268 3344 | email: ralph.lockwood@husonmedia.com TRAVEL & MEETINGS GROUP, CONTINEO MEDIA PTE LTD Themed 'Mighty Sovereign', the Centre's team of four pastry chefs led by chef Jamaluddin bin Zainal Abidin took almost two weeks to complete the masterpiece although conceptualisation of theme and design began some months ago. 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