How compassionate
care made a difference
for the West Vancouver
Police Department.
Leanne Nagy is the Director of Human Resources for the West Vancouver Police
Department (WVPD), a municipal department established more than 100 years ago that
comprises just over 100 first responders and 20+ civilian staff. Employees of the WVPD are not
only committed to making the community safe, but also to building and nurturing it through specific
service delivery initiatives and programs carried out through various teams within the department.
This holistic, human approach is also apparent in the way the WVPD protects and cares for its
own employees. The organization has worked with TELUS Health Care Centres* for many years,
offering its employees annual preventive health assessments. The assessments not only help
employees monitor their health and lifestyle habits, but have also helped WVPD develop programs
that address their employees' needs.
It is with that mindset that the organization quickly made the decision to offer TELUS Health
Virtual Care** to its employees when the COVID-19 pandemic struck.
Virtual care case study
At the beginning of the pandemic,
our employees, were concerned and
uneasy," remembers Leanne. "During this
time of uncertainty when information was
changing rapidly, our first responders in
particular needed to have peace of mind.
Leanne Nagy,
Director of Human
Resources for the
West Vancouver
Police Department
(WVPD)
*Formerly known as Medisys. **Formerly known as Akira by TELUS Health.
