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IDG CIO Guide: Rewiring your culture to be data-driven

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CIO GUIDE: REWIRING YOUR CULTURE TO BE DATA-DRIVEN What's standing in the way of a data-driven culture? C-suite executives recognize the enormous opportunity ignited by data-driven business. In IDG's 2021 Data & Analytics survey, 78% of IT decision-makers said the collection and analysis of data has the potential to fun- damentally change the way their company does business over the next three years. However, while executives understand the value of embracing data-driven business practices, they face a variety of challenges to make good on the mandate. According to NewVantage Partners' Big Data and AI Executive Survey 2021: While virtually all organizations (99%) are actively investing Big Data and AI, less than half are driving innovation with data (49%) or competing on analytics (41%) Only 39% are managing data as a business asset Less than one-third (30%) have a well-articulated data strategy Less than one-quarter have forged a data culture (24%) or created a data-driven organization (24%). Among the biggest obstacles to creating data-driven business practices and culture are: Poorly articulated direction and a defined place to start Lack of focused leadership and executive engage- ment to help change organizational structure, estab- lish new roles, and embrace new ways of working Outdated data governance and data manage- ment policies A lack of data proficiency across the organization, which impedes the true "democratization" of data Persistence of data silos, supported by cultural silos that discourage shared access to business- critical information. "Cultural silos feed the data silos, and they are difficult to overcome," Vachhrajani says. "They incentivize individual functions to guard their data to control the narrative." Yet another roadblock: Too many companies still operate from a "data-forward" playbook that concentrates on amassing huge volumes of data, only to regroup after the fact to figure out what to do with it. In comparison, com- panies that successfully move the needle on data-driven business are embracing a "customer-backwards" model: identifying a specific business opportunity or challenge and then mapping data accordingly to problem-solve or achieve a specific outcome. Many large enterprises "are drowning in a sea of data and they sometimes aren't properly focused on what's crucial for business success," says Michael Gabriel, a partner with Fortium Partners. "And that can lead to underachieve- ment from the use of data analytics, as they can't see the forest for the trees—or even find the trees." Slow adoption of data-driven business practices of organizations are driving innovation with data of organizations are competing on analytics are managing data as a business asset Source: Big Data and AI Executive Survey 2021, NewVantage Partners Source: Big Data and AI Executive Survey 2021, NewVantage Partners of organizations have forged a data culture have created a data-driven organization 49 % 24 % 24 % 41 % 39 % have a well-articulated data strategy 30 % 3

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