Issue link: https://read.uberflip.com/i/1505770
Key impacts y Enhance the clinician and patient experience with embeddable, brandable one-click access, and a 95% technical visit success rate. y Optimize your workforce by balancing supply and demand through provider-patient matching based on defined rules of engagement, with access to on-demand clinician coverage. y Increase touchpoints and improve outcomes through asynchronous automated and digital care programs, which have been proven to reduce procedure no-show rates by nearly 50%. Why the Converge platform? y Dynamic clinical supply management with patient-provider matching, as well as access to Amwell Medical Group®, which offers 24/7/365 supplementary clinical coverage in all 50 states with wait times under 10 minutes. y Seamless patient and provider experience promotes adoption and utilization with embeddable and brandable entry points. y Automated engagement and escalation helps improve outcomes and continues engagement without manual intervention. y Open, extensible, modular design provides the option to configure workflows, integrate third-party systems and services, and extend service lines without significant infrastructure investment. y Proven and trusted by leading organizations like CVS Health, Intermountain Healthcare, El Camino Health, and Elevance Health. The future-ready Converge platform enables you to build and execute a true hybrid care strategy by weaving digital care into in-person, virtual, and automated care settings with one platform, one partner. With this scalable hybrid care enablement platform, siloed telehealth transactions turn into integrated, longitudinal experiences connected by asynchronous automated and digital care technologies, creating an always-on presence that is so seamless it becomes simply healthcare. Converge platform The Converge difference: 9 in 10 providers give the Converge platform experience a thumbs up 95% technical visit success rate 4.9 out of 5 for patient satisfaction with Amwell Medical Group providers 95% of patients stated Amwell Automated Care Programs helped better manage conditions