USIndoor's Official Magazine is a quarterly publication, dedicated to owners, managers, program administrators and other professionals, startups and providers involved with indoor recreational sports facilities.
Issue link: https://read.uberflip.com/i/1544726
OPERATIONS LOCATION: Capri Room 3 DAY 1 - MAY 13 DAY 2 - MAY 14 SPONSORSHIPS 101 Danielle Lafferty, BASE Sports Group Before you can even move into serious sponsorship conversations, there are things you need to do and know at the facility to be ready. This session covers how to identify your most valuable assets and prepare the data point that brands actually care about. LIABILITY & RISK IN 2026 The world is different now. Make sure you're doing the right things to keep your business safe from attacks and lawsuits! Here from the President of Monument Sports on the numerous things to consider when mitigating risks at your facility and how to address them. Mark Grossman, Monument Sports TURF FACILITY ROUNDTABLES Peer Driven Group Gather in Small Groups to discuss what is important to YOU at your turf focused facility. 2:00pm - 4:00pm 23 The Operations track at the 2026 USIndoor Conference is designed to help facility managers master the logistical and financial complexities of running a high-traffic sports venue. Attendees will learn to identify high-value sponsorship assets, mitigate modern legal and liability risks, and optimize food and beverage workflows for maximum profit. HOSPITALITY WINS EVERY TIME Chuck Stollery, USIndoor Providing spaces to play is not enough for a thriving, year- round facility. Your team, your workflows, and even your hiring process must be hospitality focused! 9:00am - 10:00am GET MORE F/B REV! Mike Holtzman, Holtzman Group & Hospitality Experts This session breaks down the essential do's and don'ts of food and beverage operations in sport complexes. You will learn the best practices for menus design, service flow, staffing, and guest experience- along with common mistakes that hurt revenue. 10:15am - 11:15am Unfortunately, the world we live in demands that we have plans in place not only for natural disasters, medical emergencies, or facility systems failures; but also for reacting to potentially violent encounters with customers or perpetrators. EMERGENCY ACTION PLANS 101 Jamie Hammond, Total Sports Experience 11:30am - 12:30pm 2:15pm - 3:15pm 3:30pm - 4:30pm