Issue link: https://read.uberflip.com/i/797481
| N O R T H A M E R I C A N R I N K C O N F E R E N C E & E X P O 30 , This management course is designed to help administrators and managers evaluate their established facility programming and maximize its potential growth. Attendees are provided resources to create and implement their own marketing plans and examine the different media delivery approaches of each. Special events, advertising (both purchasing and selling) and cross promotion of activities are also examined. Course runs Tuesday–Friday Take This Class Toward Your CRA • Traditional and Complimentary Programs • Maximizing Your Facility's Utilization • Creating a Simple and Effective Marketing Plan • Promoting Programs through Various Media Types • Community Events and Cross Promotions • Selling and Buying Advertising • Sponsorships Programming Marketing & Promotions 5 PMP TOPICS INCLUDE , This course equips administrative and managerial staff with the tools to lead and manage staff efficiently and in federal compliance. Employee documentation, Child Labor Laws, conducting interviews, and employee handbooks are just some of the many topics covered. Participants are provided with resources to develop and refine their own leadership traits as well as explore methods in reducing employee turnover, directing staff meetings and coaching their staff in providing outstanding customer service. Course runs Tuesday–Friday • Training Programs • Employee Documentation • Goal Setting and Performance Reviews • Leadership, Mentoring, and Communication • Reducing Turnover • Harassment and Violence in the Workplace • Outstanding Customer Service HRM REGISTER EARLY! LIMITED SEATING AVAILABLE FOR THIS COURSE! Human Resource Management 6 TOPICS INCLUDE Take This Class Toward Your CRA