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IT'S ALMOST HERE. The 16th Annual North American Rink Conference & Expo (NARCE) is only a few short weeks away and hopefully you are counting down the days like I am. I greatly appreciate the opportunity that this event affords my staff and I to get face-time with our members and get their feedback on all that we are trying to do at United States Ice Rink Association. If you haven't registered for one of the industry-leading educational courses offered this year, consider attending the trade show to interact and network with other U.S. Ice Rinks members. If you aren't able to make it to NARCE in May, hopefully we will see you and your colleagues at one of our Regional Training Programs located closer to your home this summer. Course information, dates and locations are included in the brochure starting on page 25. This information and online registration is also available on the web at usicerinks.com/education. Regardless of whether or not you participate in one of our training programs this year, I encourage you to invest in some form of ongoing professional development for yourself and/or for those that work for you. The knowledge you gain and people you meet through continuing education is invaluable, and far outweighs the time and expense associated with doing so. I hope you enjoy this issue of RINK Magazine. RINK is meant to be a valuable resource for you and the entire ice arena industry, so if you have any feedback, positive or negative, please don't hesitate to reach out to give me your thoughts (jefft@usicerinks.com). — Jeff Theiler, Chief Operating Officer, United States Ice Rink Association Opening ADDRESS Welcome from Jeff Theiler 14 / MAY.JUNE.2018 USICERINKS.COM We Look Forward to Saying Hello at NARCE & Beyond! THE OFFICIAL PUBLICATION OF THE UNITED STATES ICE RINK ASSOCIATION MAY/JUNE 2018 // VOL. 21, NO. 3 USICERINKS.COM // INFO@USICERINKS.COM C E O Steve Farbman P R E S I D E N T James McEwen S E N I O R V I C E P R E S I D E N T David Jensen C O N T R O L L E R Mike Schwarz C R E AT I V E D I R E C T O R Rob Johnson A RT D I R E C T O R Mike DeArmond S E N I O R D E S I G N E R Brandon Favre D E S I G N E R S Annie Gernes, Kelsey Cherwinka A D S A L E S Bryan Nelson M A R K E T I N G & AC C O U N T M A NAG E R Jessica Disch E D I T O R S : Aaron Paitich, Jessi Pierce M A R K E T I N G C O O R D I NAT O R Elizabeth Boger RINK Magazine is the definitive business publication for professionals in the ice rink industry and is the leading source for information on facility management, operations and programming. PUBLISHING PARTNER 505 North Highway 169, Suite 100, Minneapolis, MN 55441 P H : (763) 595-0808 FA X : (763) 595-0016 E - M A I L : info@touchpointmedia.com W E B S I T E : touchpointmedia.com Mission: "To advance the ice rink industry through membership, world-class education, training, resources and events." C H I E F O P E R AT I N G O F F I C E R Jeff Theiler D I R E C T O R , E D U CAT I O N John Monteleone C O O R D I NAT O R , M E M B E R S H I P & M A R K E T I N G Matthew Wagoner O F F I C E A S S I S T A N T Tom Wacker P H : ( 719) 538-1149 FA X : (719) 538-7838 E - M A I L : info@usicerinks.com W E B S I T E : usicerinks.com A P R O G R A M O F E D I T O R Aaron Paitich M A NAG I N G E D I T O R Jessi Pierce C O N T R I B U T I N G W R I T E R S David Fauser, Quincey Hardwicke-Brown, Mimi McKinnis, John Monteleone, Craig Petersen, Jessi Pierce, Jeff Theiler, Matt Wagoner, Emily Zak E D I T O R I A L B OA R D Mike Bauer, T.C. Lewis, Craig Petersen, Ben Ruggles, Dave Wescott D E S I G N E R S Mike DeArmond, Brandon Favre, Annie Gernes, Kelsey Cherwinka Check out the Regional Training Program on Page 25 h The popular Rink Expo & Trade Show is sold out for the fourth year in a row.