Issue link: http://read.uberflip.com/i/2923
ILTA White Paper Practice Management 8 B ack in May, I was scanning through Twitter when I came across Astro_Mike. Astro_Mike aka Mike Massimino of Houston, Texas, who is a NASA astronaut and mission specialist for STS-125. He was one of the team of astronauts selected for Servicing Mission 4, an astronaut mission to repair and upgrade the Hubble Space Telescope. During the 15-day mission, I, my sons and close to 690,000 others followed with interest his live tweets. My young sons easily accepted the fact that we were able to see communications in real time from someone who was not on our planet. Astro_Mike's 200 updates were read, circulated and annotated in real time. This modern day collaboration was happening with 690,000 followers who were simply going along for the ride. Information flow is changing. Collaboration is no longer just with your colleagues. It can include an extended global network and even an astronaut on a space shuttle! The biggest change brought about by the expansion of business and social communication networks is that communication is happening more frequently and the volume of information shared is growing. This has significant impact on an organization's information management efforts. When oWnerShIP And voLuMe CoLLIde Business policies, availability of disk storage and ease of creation all aid in the growth of information. Information continues to be duplicated within business. It is spread through e-mail by carbon copying functionality, replicated in function specific databases and shared through the use of informal collaboration products. Information creators are increasingly reticent to purge information, which exacerbates the growing storage challenge. This storage challenge is further complicated by the need to be able to search large heterogeneous databases or servers housing data. Corporate technology groups need to be able to respond quickly with minimal business interruption to the demands of regulatory requests and meeting discovery obligations. Data management is further complicated by the introduction of new Web applications and the growth in social media trends. Twitter is increasingly being used by politicians, economists, lawyers and mainstream business professionals to broadcast their initiatives, discuss trends and to gauge public opinion. Applications like Twitter, Facebook, Google Docs and the growing software as a service (SaaS) offerings all bring the benefits of Web 2.0, but they also bring the complications of data ownership and third-party collection. Business information is leaching from organizations and increasingly moving off corporate servers onto third-party managed servers. This transition is being further complicated by the comingling of personal and business information. The inherent nature of Web 2.0 sites mean that when they are integrated into our current business models, information gaps can appear. In this age of real-time communication through external websites, there is an increasing level of information transfer that is not recorded within organizations. Many Web applications allow users to assume multiple and preferred identities. If you do not record any tweets, there will not be a record of the content you If Content Is King, Collaboration Is Queen The Information and Collaboration Evolution micheLLe mahoney maLLeSonS Stephen JaqueS