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in this issue 24
ILTA White Paper: Knowledge Management JUNE 2012 48 6 2012 Knowledge Management Survey Results
18 Calling All Passengers: Your KM Journey Awaits by Kate Cain of Sidley Austin LLP
24 Minimize Risk and Maximize Reward: Building a Compliant KM Collection by Hollye R. Mann and Leslie H. Spiegel of Dickstein Shapiro LLP
28 Client-Facing KM Strategies for Winning (And Keeping) Business by Ann Hemming of Thomas Eggar
34 SharePoint's Pivotal Role in Successful KM by Erik B. Goltzer of Bradley Arant Boult Cummings LLP
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40 Productivity and Priorities: An In-House Perspective on Knowledge Management by Jolie Lin and Kathleen Hogan of BMO Financial Group
48 Librarians: Bringing Information to the Surface by Sarah T. Stephens of Sutherland Asbill and Brennan LLP
52 Change Management at King & Wood Mallesons by Felicity Badcock of King & Wood Mallesons
58 Deliver Tangible Value with KM in the New Law Firm
by Mark Gould of Addleshaw Goddard LLP
66 After-Action Reviews and Law Firms: You're in the Army Now by Charlotte R. Herring
ILTA White Paper
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